The following table lists the UserServicesTemplate.csv data headings and identifies that data that you need to enter in each column:
Service Data Heading |
Data Type |
Enter the following |
Notes |
First Name |
Character |
Enter the user's first name. |
To add a SAA user, both First Name and Last Name fields must be filled out with valid names. |
Last Name |
Character |
Enter the user's last name. |
|
Office phone number |
Telephone digit string |
All Phone Numbers assigned with UC Mobile must be the same extension length. |
To add an Office Phone these two fields must contain valid data. |
Office Device/User Type |
Device type |
Enter a valid device type |
The valid device types are listed in the template. |
Hot Desk Login Accept |
Yes/No |
Set to Yes if "Hot Desk User" device type is entered. Otherwise, select No. |
This field is only applicable to Office Phones. |
Teleworker Phone Number |
Telephone digit string |
Enter a valid numeric string |
To add a Teleworker phone both these fields must be completed with valid data. The valid device types are listed in the template. |
Teleworker Device Type |
Device type |
Enter a valid device type for Teleworker phones |
|
Teleworker MAC Address |
MAC address |
Enter the MAC address of the Teleworker device. |
|
Dynamic Extension -1 Number |
Telephone digit string |
Enter a valid telephone number. |
To add an External Hot Desk User (EHDU) this filed must be completed with a valid telephone number. |
Dynamic Extension -1 Prefix |
Telephone digit string |
Enter a valid telephone number. Pauses are supported. |
Enter "P" to insert a pause in a number. |
Dynamic Extension -1 External number |
Telephone digit string |
||
Dynamic Extension -2 Number |
Telephone digit string |
Enter a valid telephone number. |
To add an External Hot Desk User (EHDU) this filed must be completed with a valid telephone number. |
Dynamic Extension -2 Prefix |
Telephone digit string |
Enter a valid telephone number. Pauses are supported |
Enter "P" to insert a pause in a number. |
Dynamic Extension -2 Prefix |
Telephone digit string |
||
Desktop Monitor Number |
Telephone digit string |
Enter a valid extension number. |
To add a UC Mobile phone, enter the extension number of the desktop monitor |
Twin Number |
Telephone digit string |
Enter a valid telephone number. |
None |
Voice Mailbox |
Yes/No |
Enter Yes to assign a voice mailbox to this user. |
Applied to the Voice Mail type (for example, embedded or NP-UM). |
Record-A-Call |
Yes/No |
Enter Yes to assign Record-A-Call feature to this user. |
This setting is ignored by the system if the Record-A-Call box is not checked in the in the Application Resource page of the wizard |
Speech Auto Attendant |
Yes/No |
Enter Yes to allow the user access to the SAA service. |
None |
Audio and Web Conferencing |
Yes/No |
Enter Yes to assign AWC service to the user. |
None |
Email Address |
Email Address |
Enter a valid Email Address |
To add a user with AWC, you must enter a valid Email Address. |