Internal SMDR collects data for calls made between stations. You can use internal SMDR call data to
bill internal calls back to departments
determine station usage
track hoax calls that originate from a station
keep a record of all internal calls that a specific station has been involved in.
You can output Internal SMDR records from the system providing:
A compatible output device (for example, printer, data recorder, personal computer) is connected to a printer port
Report Internal Calls is enabled in the SMDR Options form
SMDR - Internal is enabled in the class of service of any of the stations involved in the call.