VM Greetings Definition

The VM Greetings Definition form is used to name the various Auto Attendant greetings for easier management. The system provides nine sets of greetings: a primary set and eight alternate sets. The alternate greetings are optional; define them only if they are needed.

Use this form when performing the following tasks:

Field Descriptions

Parameter

Description

Default Value

Greeting Number

System-generated, protected field. Corresponds to the eight sets of greetings that can be assigned to voice mail ports in the VM Greetings form.

 

Name

Text that describes the greeting—for example, Sales, Marketing, Customer Service, etc. Use the Change button to assign or edit the name for a selected greeting set. Name can contain a maximum of 20 characters.

Blank

Comment

Optional information about the greeting such as when it plays or when it was recorded/downloaded. Use the Change button to assign or edit the comment for a selected greeting set. Comments can include a maximum of 40 characters.

Blank