The ACD Path Interflow Dialing Lists form defines the destination to be dialed when a caller presses a single digit. The number can be used to dial destinations such as a set, a voice mail port or a speedcall number. Up to 32 instances of the form can be created. Use this form when performing the following tasks:
The redirection digits can translate directly to a set, voice mail, broadcast group, consoles, speed dial or ACD.
If you change the Redirection Digits at a later date without committing the form, the digits are not verified.
If you change the contents of a speedcall number after committing the form, no notification is provided.
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Parameter |
Description |
Default Value |
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Path Interflow Dialing List Number |
This field is used to point to one of 32 possible instances of the ACD Path Interflow Dialing Lists form. Enter a number from 1 to 32. |
Blank |
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Comments |
This field is used to store a description of the form. Enter up to 15 characters. |
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Digit Dialed |
This read-only field lists the digits that a caller can press to dial out. |
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Redirection Digits |
This field is used to define the destination number that is dialed when the caller presses a digit. Enter a number 1 to 7 digits in length. The Redirection Digits are verified when you commit the form. |
Blank |
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Name |
This read-only field displays the name entered in the Telephone Directory form that corresponds to the numbers in the Redirection Digits. If the Redirection Digits represent a speedcall number, the programmed speedcall digits are displayed. |
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