Using Maintenance Commands

Maintenance Commands are used to ensure that the system is functioning properly and to isolate problems that may occur.

To run a maintenance command:

1. From the Selection menu, choose All forms (alphabetical).

2. Click Maintenance Commands.

3. Do one of the following:

4. Type the command in the command field. If Enable AutoComplete is selected, the system automatically presents variations of the command and possible <qualifiers> as you enter the command. Select the desired command from the list.

5. Click Favorites and choose a command from the list.

6. Click History and choose a command from the list of most recently used commands. To delete all commands from the History list, click Clear.

4. Enter the command <qualifiers> as required. See the online help for the specific command for details

5. Click Submit.

6. Wait for the system response.

To clear the System Response window and the Command line, click Clear.

To modify the Favorites list:

• To add a command, enter the command in the command line, click Favorites, and click Add.

• To delete a command, click Favorites, select the command from the list, and click Remove.

• To clear the list, click Favorites and then click Clear.

• Note: When using maintenance commands to gather information on the Nortel Meridian 1 and Norstar phones, they appear as either 5010 or 5020 IP Phones, except when using the Locate command, which lists them as CITELlink Type 1 or Type 2 phones.