This procedure enables the log applications and ACD Real Time Events streaming to be directed to remote applications. The remote IP application must act as a TCP/IP client.
To view Output Streaming from a remote IP application:
Open a Telnet Session.
Under PORT select the current socket for the information required.
For
all ICP controllers except the MXe Server, enter the IP address of the
RTC.
For the MXe Server, enter the
System IP address.
|
Logs Output |
Socket Number |
|
Software Logs |
1750 |
|
Maintenance Logs |
1751 |
|
SMDR |
1752 |
|
Hotel Logs |
1753 |
|
LPR1 (printer port) |
1754 |
|
ACD Real Time Event |
15373 |
Note: If the TCP/IP connection drops, reconnect the client application. There is a maximum 10 connections to each system application.