Error Number Tables

Error
Number

Severity

Description

Solution/Action

1102

1103

ERROR

Read Error

Write Error

There was an error reading or writing from TRAN.DAT. This could be a one time occurrence, or it could indicate a hard drive problem.

Reboot once. If problem persists, contact service representative.

1206

1207

ERROR

r=vtlight_on(state=s,extn=e), mailbox=m
r
=vtlight_off(state=s,extn=e), mailbox=m

The MWI could not be turned on/off. r is the reason the light could not be turned on/off with the following meanings:

  1. The task was successful, so this is probably being called in TRACE mode.

  1. The state was bad; this is highly unlikely to be the case since this stated should explicitly be passed in by the software.

  2. The extension, e, that was used does not resolve to a valid extension. This is usually the case when a single digit mailbox still has the single digit assigned as the extension. Hence we are trying to turn the light on for extension 5, for example.

  3. The queue which hold the MWI requests is full. For the DK, this queue size is 240.

No action required unless you think the extension really is valid

1208

WARNING

vtlight_extn: no dextens for mailbox m, state=s

The MWI could not be turned on(s=1)/off(s=0) for mailbox m because of an invalid mailbox extension.

Check/set the mailbox extension by using the VM Mailboxes form in the System Administration Tool, or the Group Administration Tool.

1210

WARNING

vta_s9: entered undefined state

The application entered a state in its state machine, which is undefined.

Contact your service representative

1216

INFO

An Administrator has logged in.

The system administrators mailbox has been logged into using the BOX_ADMIN passcode

No action required.

1219

ERROR

A privilege violation has occurred.

This is a result of a Class of Service option not enabled correctly. For example, users on 5140/5240 IP Phones who wish to program their sets using the Desktop Tool must have the HCI/CTI/TAPI Call Control Allowed option set to"Yes". This permit the user's station to be controlled by the host computer.

Update the Class of Service options

1221

ERROR

Error calling VTGSERVICE, channel=channel

Unable to start service function to initiate modem answer tone on port channel

Contact service representative.

1502

FATAL

vtapplqh - Message Queue Memory Could Not be Allocated

Contact service representative

1504

WARNING

Message Queue file, HQ.DAT, is not opened

This was a result of 2 attempts to open HQ.DAT. The first assuming the file already existed, and the second using the O_CREAT mode.

Contact service representative

1505

WARNING

Message Queue file, HQ.DAT, not initialized properly

This was a result of an attempts to write to the HQ.DAT.

Contact service representative

1506

WARNING

Message Queue not updated properly from HQ.DAT

The message queue file, HQ.DAT, is a backup file in case the system reboots after a message is accepted but before the message is physically delivered to the mailbox. This is a very small window. Regardless, at every boot up, we try to read this HQ.DAT file and deliver any undelivered messages.

This warning occurs when the HQ.DAT file is not of the proper length. This could happen if the system was changed from a 4 port to an 8 port system.

No action required

1507

ERROR

Message Queue file, HQ.DAT, not updated properly

An attempt to write to the HQ.DAT file failed during the queuing process.

Try rebooting To reboot the system, press the Reset button on the Controller.
 
. If this does not help, contact service representative

1508

ERROR

Message Queue file, %s, is not updated properly

An attempt to write to the HQ.DAT file failed during the "de-queuing" process.

Try rebooting To reboot the system, press the Reset button on the Controller.
 
. If this does not help, contact service representative

1511

ERROR

vthq: Message for mailbox mbox was not delivered: size=size

There was not room in the HQ.DAT file for another record. The result of this is that a message will never be delivered. The size is the size of the queue.

A message is appended to header queue in two situations: (vthq() is called to append to header queue)

  1. Call is instigated from outside caller

  2. Message is being sent/transferred from internal caller, and the destination mbox is locked.

Messages are removed from header queue every time vtserve() (periodic service function) calls vthdq(). It dequeues a maximum of P.channel ( 4 in a 4 port system) every time around. vthdq() will only dequeue a message if the destination mailbox is free.

Error 1511 could be manually generated by logging into a mailbox, keeping it busy and sending it more messages than header queue size.

The size of header queue is dependent on P86 parameter. If this parameter is zero (default), the size of header queue was made equal to number of channels in system. We have changed the size of header queue to default to TWICE the number of channels in system. All this is done in file vtapplhq.c.

Contact service representative

1513

ERROR

vthdq: Transaction file handle is invalid: fh=fh

Contact service representative

1803

FATAL

vtappl2 - Failed to create index space

Contact service representative

1804

FATAL

vtappl2 - Failed to create space for names

Contact service representative

1808

ERROR

MASTER.DAT can not be opened more than once at any one time

Contact service representative

1809

INFO

cal_get - Business hours have not been set

This is an informational message that appears at reboot if the business hours have not been set by the system administrator.

 

No action required

1811

INFO

sg_get - No alternate greetings have been set

This is an informational message that appears at reboot if there have not been any alternate greetings set by the system administrator.

No action required

1812

INFO

MASTER.DAT was not open, but the 'close' will be executed.

A request was made to close MASTER.DAT, but it was not open in the first place.

No action required

2207

ERROR

keypad table full,extra lines ignored

The keypad.tab file is too big and cannot be read completely. This should never happen and indicates a programming error. Contact service representative.

2213

ERROR

vtsrr_greet: rename(from,to) error

Unable to rename a temporary (new) greeting file to its permanent name. Try the operation again. If this still does not work, contact service representative

2214

FATAL

keypad.tab or keypad2.tab not found

Could not find keypad.tab or keypad2.tab for TUI

2215

FATAL

keypad.tab not found

Could not find keypad.tab.

2216

ERROR

vtadm_enable_disable: Can't update parm.bin

While trying to enable or disable a feature, the file PARM.BIN could not be opened or written to.

Try retrieving PARM.BIN. If it is there, reboot To reboot the system, press the Reset button on the Controller.
 
the system and try a fresh install. If the file is not there, send a fresh version over, then try a fresh install. If this still does not work, contact service representative

2217

INFO

vtadm_enable_disable: Updated parm.bin

 

2218

ERROR

vtadm_set_dialplan: Can't copy master.bak

Contact service representative.

2219

ERROR

vtadm_set_dialplan: Can't update parm.bin

While trying to set the dialplan during installation, the file PARM.BIN could not be opened and/or written to.

Try retrieving PARM.BIN. If it is there, reboot To reboot the system, press the Reset button on the Controller.
 
the system and try a fresh install. If the file is not there, send a fresh version over, then try a fresh install. If this still does not work, contact service representative

2219

ERROR

vtadm_set_dialplan: Can't restore parm.bin

While trying to set the dialplan during installation, the file PARM.BIN could not be opened and/or written to.

Try retrieving PARM.BIN . If it is there, reboot To reboot the system, press the Reset button on the Controller.
 
the system and try a fresh install. If the file is not there, send a fresh version over, then try a fresh install. If this still does not work, contact service representative.

2219

ERROR

vtadm_number_mailboxes=errflag, errno=errno

Contact service representative.

2219

WARNING

wakeup_notify_PBX:no dextens for mbox= boxno

No extension has been configured for mailbox boxno.

                                          

2229

WARNING

Write Error Rec_no=nn

Write to MASTER.DAT failed.

Log the message in diag.dat and continue.

2230

WARNING

Write Error Rec_no=nn

Write to MASTER.DAT failed.

Log the message in diag.dat and continue.

2230

ERROR

Cant update parm.bin

Contact service representative.

2403

INFO

VT_RECDONE:v

Indicates that a recording has terminated. The value v tells how the termination happened:

2 -   A terminating DTMF was detected.

5 -   End of data reached (?)

7 -   Timed out, rarely happens

10 - Terminated due to silence

12 - Terminated due to loop current  dropping.

13 - Terminates on EOF, very rare

31 - Terminated due to non-silence; i.e. sound is constantly above a  certain threshold.

VT_ON:v
The port has gone on-hook.

VT_OFF:v
The port has gone off-hook

VT_BUSY:v
An outdial (page) has resulted in a busy signal.

VT_NOAN:v
An outdial (page) has resulted in no answer.

VT_CONN:v
An outdial (page) has resulted in a connection being made and the recipient hears/sees the result of the page.

VT_INTER:v
Operator intercept&will be treated as a no answer.

These are informational messages that come out to help give an idea as to the traffic of the system and how recordings were terminated. v only has meaning when on the VT_RECDONE line:

No action required

3001

ERROR

vtalist:ret=r,total_boxes=tb

The attempt build a list of mailbox records from MASTER.DAT failed.

r = reason write failed:
 -1 = could not open MASTER.DAT
 -2 = could allocate space (malloc)

tb = total number of records in MASTER.DAT

Contact service representative.

3201

FATAL

vtv40 error,file=[filename]

The prompt filename cannot be found/opened.

Contact service representative

3207

INFO

vtspeak - Prompt pp File VTP.VAP Missing

This means that a requested prompt could not be played. The reason is most likely that the VAP file is corrupt, this usually means truncated. If the prompt number is between 1 and 100, the file in question is VTP.VAP. If the prompt number is greater than 100, the file is VTE.VAP.

Contact service representative

3209

ERROR

Prompt num File VTP.VAP Missing

Prompt number, num, does not exist in file VTP.VAP.

Contact service representative

3210

ERROR

MBox size incorrect File=f

There is something wrong with the MSG file, f. The most likely reason is that it is full and can not accept new messages. If there is another reason, it would be shown in error message 4706

Check how many messages are in the mailbox. If OK, see message 4706.

3213

ERROR

Default Language nnn prompts missing, substituting English

The prompts for the configured default language are not installed. English is being substituted.

The value of nnn indicates the configured language:

1 = English

2 = Spanish

3 = French

4 = Dutch

5 = UK English

Select a different default language.

3214

ERROR

Alternate language nnn prompts missing. Language ignored.

The prompts for the configured alternate language are not installed. No alternate language has been loaded.

The value of nnn indicates the configured language as defined above for message 3213.

Select a different alternate language.

4001

ERROR

utxopen(path=p,handle->h)=ret,errno=err,cid=cid

Error opening the file p.

cid represents the function that called utxopen().

Contact service representative to determine if this call was for a critical file.

4002

ERROR

utxclose(hd=hd,handle=handle)=ret

Error closing file originally pointed to by hd

Contact service representative

4005

ERROR

File Handle Error

Contact service representative

4312

WARNING

vtxd40: Incorrect File Handle for Record

The file handle passed into Record_Msg_Enter() is invalid. That is, it is less than 5 or greater than 59.

This most likely means that too many files were left in the open state.

In order to get back up and running so that messages can be left, reboot To reboot the system, press the Reset button on the Controller.
 
the system. Then contact your service representative so that logs can be retrieved.

4313

WARNING

vtxd40: Invalid event during record d40event=event

While a message was being recorded, a Dialogic event was returned that was unexpected.

For details on the event, look up the event code in the Dialogic reference guide.

Note the event and contact your service representative.

4314

ERROR

vtxd40: Incorrect file handle after Record

While in Record_Msg_Exit(), there was an error returned from the function utxcheck(). This check is done before the attempt to close the file. Note that error message 4005 should also have been logged.

Contact service representative

4316

INFO

vtxd40: Voice Mail is gracefully shutting down

This message occurs when Contact is rebooted remotely via the System Administration Tool or the Group Administration Tool.

No action required

4319

ERROR

vtxd40: Dos Error Encountered DOS code=c cstate=s

On a record or playback, there was a problem writing to or reading from the voice file. c is the _doserrno value that is set when a write, seek or read fails.

Contact service representative

4320

INFO

stopch() issued

Indicates port is being stopped as part of application shutdown.

 

4321

INFO

T_STOP received

Indicates port is being stopped as part of application shutdown.

No action required

4323

ERROR

vtxd40: Event Error Code=error

There was an error when calling the Dialogic get event function (getevt).

For details on the error, look up the error code in the Dialogic reference guide.

Contact service representative

4324

FATAL

vtxd40: D/40 Driver Not Installed

Make sure the VOXDRV started. Watch the bootup via a serial cable and PCPlus. Otherwise, contact service representative

4326

WARNING

vtxd40 - Unable to set Parameters

Dialogic call to setxparm() failed.

Contact your service representative

4327

INFO

vtxd40 - intlevel=irq rc=rc

The function startsys() failed. This is because there is something wrong with the VBPC interface.

Make sure phone system is up. If problem persists, contact your service representative.

4328

INFO

vtxd40: p ports available, a installed, hourlim=h, vm_model_no=m

p -   The number of ports as indicated by the model number.

a -   The number of ports that the voice driver detected. 0 = no limit.

h -   The total number of storage hours available as indicated by the model number. 0 = no limit.

m -  This is the model number. If 0, then the model has not been set.

This message is displayed on system startup, when the phone system is configured, when the fax finder is set (with phone or CGM), when a technician uses the technicians users interface to reset the ports, when the D40 token is manually sent from CGM.

No action required

4338

WARNING

vtxd40: Seek Error

This seek occurs while a voice file is being queued up to be played.

If this is not an isolated incident, contact your service representative.

4341

WARNING

vtxd40: Error in Voice Code

This happens when the seek error from message 4338. It should not happen for any other reason.

Contact your service representative.

4342

WARNING

vtxd40: action=action rc=rc

Error occurred while trying to play a file.

Contact your service representative, noting the action and rc values.

4344

ERROR

vtxd40: Mailbox mbox unlocked for slot slot

If all ports are idle there should not be any mailboxes that are locked. Therefore, this message is issued when a mailbox was unlocked.

No action required.

If this happens frequently, contact service representative.

4350

WARNING

vtxd40: Call to vb_get_cpid failed

vb_get_cpid() is a call to the VBPC driver that is done through a vtgservice call to the VOXDRV.

To examine the exact reason why this failed, look at the VBPC log file which is located in c:\vbpc\log\vbpclog.dat.

If vbpclog.dat does not give enough information, contact your service representative.

4501

FATAL

System Parameters have FAILED to be set

This can come out in the same situation as above only if there is a problem with the PARM.BIN file.

Contact service representative

4503

FATAL

vtxinit - Error starting the Voice Board

Contact service representative

4702

ERROR

file_name=n, rr=r

The message file n is not valid, the reason is indicated by r.

The side affect is that any new or saved messages are lost.

No action required, the situation recovers itself.

4704

ERROR

file_name=file, d40derr=error

There was an error attempting to open or write to the named file. It has to do with recording, but the actual filename dictates which part of the recording process was affected.

Contact your service representative

4706

4707

4708

ERROR

Mbox size Error ret=ret
Mbox size Error ret=
ret
x_size_folders:Error ret=
ret, tag=tag

These messages occur when there is something wrong a particular mailboxs MSG file.

ret is the return value of x_size() and has the following meanings.

-2 = The mailbox is full

-3 = The tag value in the file is not correct

-4 = The file handle passed in was invalid

Make sure the mailbox is not full.

If not full, try renaming the MSG file. Regardless of the results of the above, contact your service representative

4709

ERROR

MBox Dir Error fname=n Code=c

The message file n is not valid, the reason is indicated by c.

Contact service representative; the situation does not recover by itself.

4711

ERROR

Corrupt MBox handle=handle msg_no=msg_no ret=ret

Playing a message failed. The reason is dictated by the return code ret. Below are possible values of ret.

  1. Message is too short and will not be played

  2. The actual playing of the file failed.
    it probably doesnt exist

  3. File handle bad

  4. The message number is bad (out of range with respect to the system wide max), or the MSG file tag is bad.

If the return code is -3 or -4, contact your service representative.

 

If the return code is -2, it may have been purged.

 

Otherwise, no action is required.

4714

ERROR

I/O Read Problem

An error occurred while trying to read an MSG file. There is no reason as to why except that the amount of bytes that was read was less than what was expected.

Even though there is no extra information associated with this message, there may be other messages at the same time that indicate which file was having a problem.

 

If this is an isolated incident, no action required. Otherwise, contact your service representative.

4715

ERROR

I/O Read Problem

An error occurred while trying to write to an MSG file. There is no reason as to why.

Even though there is no extra information associated with this message, look at error message 4704 for the filename and associated error.

 

Contact your service representative.

4716

ERROR

x_record:prev(.\grp\nnnnnnnn.nnn) not closed,cur=.\MSG\msgnn.vox

This has only been seen with the current file being a mailbox file (msgnn.vox). The previous file has been noted to be either a grp, name, or int file - i.e. an actual message file, a name file or a greeting file. Listed below are the scenarios of when each has been reproduced.

\grp

  1. When logged into the mailbox noted in the error message, if 3 is entered to leave a memo, and the prompt begins, but the user hangs up before recording begins.

  2. When logged into the mailbox noted in the error message, if 2 is entered to send a message, and the destination list is complete, and the prompt has begun, and the user hangs up before recording begins.

\name

No scenarios have been determined.

\int

No scenarios have been determined.

This has not been noted to cause any other problems, so no action is required by the technician.

4717

ERROR

Previous File not closed

While attempting to append to a message, there was a problem opening or writing to the existing file. This includes but is not restricted to the previous file not being closed.

If this is an isolated incident, no action required. If this continues and prevents messages from being appended to, reboot To reboot the system, press the Reset button on the Controller.
 
the system. If it still persists, contact your service representative.

4718

ERROR

Dir Error

There is an error with the MSG file. Note that there should be other error messages with more description as to what the problem is.

Contact your service representative.

4719

ERROR

x_erase(%d,%d) returning %d

Contact your service representative

4720

4721

4722

ERROR

Incorrect File Handle for Erase

In all cases, a message could not be deleted due to one of the following with respect to the corresponding MSG file:

  1. bad file handle

  2. message number is out of range of the system default

MSG tag is incorrect

Contact your service representative.

4723

ERROR

x_keep(handle,msg_no,function) returning ret

This error is displayed if something goes wrong with saving a message after it has been listened to.

handle DOS handle to the MSG file of the mailbox in question.

msg_no - Which message do we want to keep for the mailbox in question

function 0=Keep, 1=Mark Unread

ret return value of x_keep()
-1 = lseek() or read() into MSG file failed
-2 = file handle bad, or bad tag in MSG file

If isolated incident, no action required. If it continues with only the same mailboxes, listen to all messages in mailbox and then delete the MSG file. Leave a new message to test.

 

If this does not help, contact your service representative

4724

ERROR

x_stamp Corrupted Directory

The attempt to time stamp a message failed because the associated MSG file did not have the proper tag inside of it.

If isolated incident, no action required. If it continues with only the same mailboxes, listen to all messages in mailbox and then delete the MSG file. Leave a new message to test.

 

If this does not help, contact your service representative

4726

INFO

deleting 0 length file: f

This message is generated when a file that was opened to receive a recording is closed and is of zero length. For example, when leaving a message, if the user hangs up before the beep, this will leave around a zero length file. Hence when this file is deleted, the above message occurs.

No action required

4718

ERROR

x_copy(filename,start,len,dfh,dstart),r=bytes_read,w=bytes_written

This function is used to copy parts of a message from one file to another. Mostly in the case of adding a comment to a forwarded message or appending to a message just recorded.

This error occurs if the number of bytes_read does not equal the number of bytes_written. Or if the the number of bytes_written does not equal the length.

Contact your service representative

4728

 

x_copy(filename,start,len,dfh,dstart),r=bytes_read,w=bytes_written

This function is used to copy parts of a message from one file to another. Mostly in the case of adding a comment to a forwarded message or appending to a message just recorded.

This error occurs if the number of bytes_read does not equal the number of bytes_written. Or if the number of bytes_written does not equal the length.

 

4729

INFO

Msg f for b

When a message is left for a mailbox, the name of the file that holds the voice data is logged.

f - file name

b - mailbox receiving message

No action required

4900

INFO

Application successfully initialized

This message comes out every time the system is booted. It indicates that we have gotten past most initialization routines.

No action required

4901

WARNING

Heap Problem code=rc

Call to _heapchk() failed with a return code of rc.

Contact your service representative

4906

FATAL

vtxmain - System memory heap problem

Contact service representative

4907

FATAL

vtxmain: vtxinit failure

Contact service representative

4908

FATAL

Application Program Failed

Contact service representative

4913

INFO

MEM:main=ms:mo,psp=psp
MEM,end_alloc=
ea,malloc=as:ao

This is an informational message for Contact Systems engineers that gives memory allocation information.

No action required

4915

FATAL

vtg_malloc(size)

Unable to allocate memory block of size bytes.

Contact your service representative

4916

INFO

ptr=vtg_malloc(size)

System successfully allocated size bytes of memory at location ptr

 

5301

WARNING

File=filename Length=length

The MSG file, filename, is greater than 10,000,000 bytes. The length is noted in the message

In order to get the mailbox up and running, rename the MSG file in question and then contact your service representative.

5302

INFO

vta\vtutilc.

 

 

 

 

ERROR

vtx\vtxutil.c

Total files deleted from [grp/msg/name] = n

code    description

-3         This means that the length of the msgnn.vox file is not long enough.

-4         There is a special code which must be present in the file in order for the file to be valid. If that code is gone, there most likely was some sort of file corruption. The second reason this error code could come out is if enough bytes could not be read from the file. We try to read the first 5024 bytes.

-5         TBD

-6         TBD

-7         We were unable to seek to the beginning of the file. This too could indicate a problem with the file.

-8         This means there was something wrong with the mailbox file. The rc value in the error message will give you further details on what was wrong. Below is a list of the possible values for rc and what they mean:

-1,-2,-3   The msgnn.vox file is somehow corrupt. It is not known how it could get into this state. This probably means that the msgnn.vox file is indicating that there are more than 250 messages.

 

No action required.

 

 

 

 

No action required, the situation recovers itself.

5303

ERROR

 

Copy Error source to destination code=ret

An error occurred while copying file source to destination.

Contact your service representative

5304

INFO

 

vtclean: deleted f, age exceeded d days

Every morning at 2:00 A.M., message files are checked to determine if their age has exceeded the configured limit. If it has, they are deleted. For each file that is deleted, this message is issued. The files name is f and the number of days it was checked against is d.

 

No action required

5304

WARNING

 

seekid Seek Error fh=fh ptr=offset origin=origin

An error occurred while performing a seek on a file.

Where :seekid indicates who called this function

Contact your service representative

5309

ERROR

vtx\vtxutil.c

x_delete_tmsg: read error, mbox=mailbox

This function will delete the message file that is referenced in a transaction record of the mailboxs MSG file. Could not read the correct number of bytes from the mailboxs MSG file.

Contact service representative

5310

 

5311

ERROR

 

 

ERROR

vtbox_full(Box_Num=b)=r, tot_msgs=tm, box_msgs=am

fh=fh, f_size=fs, rc=rc, s/c=s/c

Every time a message or memo is left for a mailbox, we first check to make sure there is room for the message/memo in the recipients mailbox. If there is not, the user is vocally informed and this message is logged. am is the maximum number of messages that the mailbox in question can contain.

Note that these two messages always come out together.

 

The user must delete some messages before new ones can be left.

5311

ERROR

 

mark_erased_descriptor error=error, file=box_num

An error occurred while trying to mark a descriptor file. A descriptor file is one that contains all the mailbox numbers that are to receive a group message. To determine the descriptor file, the mailboxs MSG file must be examined.

The reason the function failed is stored in error:

  1. lseek() into the MSG file failed

  2. could not read() the appropriate number of bytes from the MSG file

  3. the box_num was not found in the descriptor file

Contact your service representative

6001

INFO

Msg f (mm/dd hh:mm) for b deleted

A voice message sent to a single mailbox has been deleted from the disk

f = filename, mm = month, dd = day, hh = hour, mm = minute, b = mbox #

No action required

6002

INFO

Msg f (mm/dd hh:mm) for b deleted

A voice message sent to a multiple mailboxes has been deleted from the disk

f = filename, mm = month, dd = day, hh = hour, mm = minute, b = mbox #

No action required

6003

INFO

Msg f (mm/dd hh:mm) for b is old

A saved voice message is older than the limit specified for the mailbox. The file will be deleted when it has been erased or has exceeded the age limit for all mailboxes the message was sent to.

f = filename, mm = month, dd = day, hh = hour, mm = minute, b = mbox #

No action required

6004

INFO

Msg f (mm/dd hh:mm) for b saved

A voice message was saved by the mailbox owner. This message appears only the first time a message is saved.

f = filename, mm = month, dd = day, hh = hour, mm = minute, b = mbox #

No action required

6005

INFO

Msg f (mm/dd hh:mm) for b erased

A voice message was erased by the mailbox owner.

f = filename, mm = month, dd = day, hh = hour, mm = minute, b = mbox #

No action required

6006

INFO

Logged in to mailbox b

A mailbox owner has logged in to a mailbox, b, by providing the proper mailbox/passcode combination.

No action required

6007

INFO

Mailbox b added

The system administrator has added a mailbox, b, to the system.

No action required

6008

INFO

Mailbox b deleted

The system administrator has deleted a mailbox, b, from the system. All associated messages and recorded greetings are deleted.

No action required

6013

WARNING

Rename from msg*.vox to msg*.vox failed

No action required. May need to restore from and to box information

6014

WARNING

Rename from nam*.vox to nam*.vox failed

No action required. May need to restore from and to box information

6015

WARNING

Rename from int\int*.vox to int\int*.vox failed

No action required. May need to restore from and to box information

6016

WARNING

Rename from int2\int*.vox to int2\int*.vox failed

No action required. May need to restore from and to box information

8008

WARNING

Request by CGM to seek opened file failed

Contact your service representative

8009

WARNING

Request by CGM to write to file failed

This is a request to write data to the currently opened file on the Messenger side.

Contact your service representative

8013

WARNING

Bad mailbox select location indicator: code

The System Administration Tool or Group Administration Tool made a bad mailbox request. This error should never occur.

Contact your service representative

8015

ERROR

CGM requesting too many bytes for packet size

Contact service representative

8016

WARNING

Request by CGM to set time of filename to time failed; errno=errno

This is an attempt by the System Administration Tool or Group Administration Tool to change the time of a file on the application side. This is a very obscure request and is rarely done.

Contact your service representative

8017

WARNING

Bad mailbox command: errno

This is an attempt by the System Administration Tool or Group Administration Tool to issue a command that is not valid.

Take note of the error, and contact your service representative

8201

WARNING

Trying to shift a negative number of bytes

This is an error that can occur during the communications protocol. It should never happen.

Contact your service representative

8301

WARNING

Bad return value from 'valid_packet()'

No action required.