Attendant Console Firmkeys

Description:

Attendant Console Firmkeys are programmable keys on your console that provide access to system services and console features.

You can program one or more of the firmkeys on your console as one of the following feature keys:

• Bulletin Board

• Call Park Retrieve

• Emergency Call Log

• Guest Service (Hotel/Motel)

• Help

• Macros

• Message Waiting

• Operator Mode

• Pager

• Phonebook

• Scratch Pad

• Third Party App

• Tones

• Trunk Group Status

• Voice Mail

• blank (no application)

Conditions

• When the SC1000 Attendant Basic Function Key is enabled in the Class of Service Options form, the Function Key is replaced by a toggle operator present/absent feature key. This key cannot be moved to another button position on the console.

Programming

None.

Operation

5550 IP Console

To program features to keys:

1. Choose Options on the Tools menu.

2. Click Keypad.

3. Using the right mouse button, click the key that you want to program. A list of features appears.

4. Select the feature you want to assign to the key.

5. Click Apply or OK.

To restore the original key programming:

• Click Restore Defaults.

SUPERCONSOLE 1000 and 5540 IP Console

To Program a firmkey:

1. Press Function.

2. Press Att Function.

3. Press Firmkeys.

4. Press a firmkey until the desired function appears.

5. Press Save.

6. Press Exit.

To use the Select Options key (when one or more firmkeys are required):

• Press Select Options.

• Press the desired softkey.

To program a macro key, see Attendant Console Macro Keys.