Auto-hold

Description:

Auto-Hold lets you automatically place an active call on Hold when you press a line key to originate or receive another call.

Conditions

• Auto-hold is only available on some phones; see Feature Availability below for more information.

• Auto-Hold will not operate when you are:
  - talking to the attendant
  - talking to a Non-Busy Station
  - talking to a party who has a call on Auto-Hold.

Programming

• Enable Call Hold in the Class of Service Options form.

Feature Availability

See the Feature-Phone Matrix (PDF or Microsoft Excel version) for a list of phones that can use this feature.

Operation

SUPERSET 410, SUPERSET 420, SUPERSET 430, SUPERSET 4015, SUPERSET 4025, SUPERSET 4125, and SUPERSET 4150 telephones; 5010 IP Phones, 5020 IP Phones, 5207 IP Phone, 5212 IP Phone, 5215 IP Phone, 5215 IP Phone (Dual Mode), 5220 IP Phone and 5220 IP Phone  (Dual Mode); 5224 IP Phone,  5235 IP Phone, 5302 SIP Phone, 5304 IP Phone, 5330 IP Phone, 5340 IP Phone, 5140 IP Phone, 5230 IP Phone, 5240 IP Phone, 5312 IP Phone, 5320 IP Phone. 5324 IP Phone, 5360 IP Phone, Navigator, TeleMatrix 3000 IP Phone, and 5560 IPT:

To place a call on Hold and answer another line:

• Press the flashing line key.

To place a call on Hold and originate a new call:

• Press a line key.