The Call Rerouting Second Alternatives form is used to specify the routing information for the second alternative rerouting. The routing information is defined for busy, do not disturb, and no answer conditions at the called number, and the device from which the call originated (DID trunk, tie trunk, CO trunk, or internal call).
Use this form for the following tasks:
|
Parameter |
Description |
Default Value |
|
Second Alternative Number |
System-generated, protected field. Contains the list of second alternative numbers. The maximum second alternative number for each system is 32. |
|
|
Busy/DND/No Answer (DID, TIE, CO, and Internal) |
Set the call routing when the called number is busy, has set Do Not Disturb, or does not answer. Select "Normal" to allow the system to route the call to busy or reorder tone, or select "This" or "Last" to route the call to the directory number entered in the last column. |
Normal |
|
Directory Number Routed To |
Enter the directory number to which the call is to be routed. The directory number may be any station, speed call, hunt group pilot number, ring group pilot number, personal ring group pilot number, or attendant console answer point. |
Blank |