SDS Shared Data Updates (All, User, and System)

Purpose

The SDS Shared Data Updates form allows you to view and manage all pending (in-progress) SDS distribution updates and update errors. Using this form, you can retry erroneous updates, or remove them and fix data discrepancies manually.

User data updates are generated when SDS shares the data of resilient users and devices between primary and secondary controllers.

System data updates are generated when SDS shares system form data between the controllers in a cluster.

Use this form when performing the following tasks:

For more information:

Conditions

Field Descriptions

Parameter

Description

SDS Shared Data Updates

Display ... Records

Defines the selection of records to view. Select from the drop down list to retrieve all records, or a specified number of records from the beginning or end of the log.

Action ID

A unique number sequence that identifies the transaction of a specific shared form distribution attempt.

Date/Time

Displays the date and time that a distribution transaction was attempted.

To

Indicates the destination network element for the membership data.

Action

Specifies the configuration action type  (e.g. add, modify, or delete).

Form Name

Identifies the name of the form being distributed.

  • Note: Not all forms displayed are available in the System Administration Tool. These "hidden" forms typically contain subsets of data that SDS collects from other "visible" forms. The SX2K Hot Desk PIN form is an example of a hidden form; the Capability Detail form is another. Because they're hidden, you cannot modify these forms, except indirectly through the visible form.

Reason

Displays a specific error message indicating what type of error has occurred. Distribution error messages can include:

  • Transport errors - failures of data update event delivery

  • Application errors - failures of data update transaction at destination

  • Concurrent Change Rejected errors - conflicting data update information at the destination because

  • a change was made to a record but the original record on the remote system(s) was not in sync with the original record on the local (master) system, or

  • a change was made at the same time by two or more administrators on the same record.

Detail

Last Retried

Displays the date and time of the most recent failed update retry.

Detail

Displays the first three fields of the update record. If the update action is "Modify", the update detail field displays the key fields of the old record, as well as the first three fields of the new record.