Embedded Voice Mail Capacities

Parameter

Capacity

Voice mail ports

20 (programmed in the VM Port Capacity form)

(See Note 1)

Mailboxes

750

Number of messages per mailbox

100

Disk space for voice mail files

14 GB (See Note 2)

Hours of voice storage

Maximum 450 hours (see below for the AX controller)

Concurrent voice mail or auto attendant sessions

30

Auto-attendant Levels

10

Prompt languages
(See Note 3)

Arabic, Dutch, English (North America), English (UK), Farsi, French (Canada), French (Europe), German, Italian, Mandarin, Portuguese (Europe), Spanish (Europe), Spanish (Latin America), Flemish, Turkish

  1. The default number of supported ports for the AX controller is 20. To increase this number, a reduction in other system functions is required. Refer to the Engineering Guidelines and the System Engineering Tool for resource allocation.

  2. The amount of disk space available for voice mail backup is  4GB. Messages must be deleted to reduce the voice mail file size to this amount before attempting a backup.

  3. Because of limited storage space, the AX controller can only have three prompt languages installed. If a different language is required, it must be installed in place of one of the existing languages using the Software Installer tool.

AX Controller Embedded Voice Mail Storage Capacity

To support embedded voice mail, the AX controller requires a 4 GB flash upgrade. All embedded voice mail functionality is supported with the following constraints:

 

AX Controller Voice Mail Storage Space

Flash

25 users

50 users

100 users

200 users

300 users

400 users

4 GB

122 hours

120 hours

117 hours

110 hours

103 hours

97 hours