The following maintenance commands are used ensure proper functioning of the voice mail system and to isolate problems that may occur.
STAT <location ID> reports the busy/idle status of voice mail ports.
For a 20-port voice mail system, the voice mail port IDs
are:
1-4-27-1 to 1-4-27-16 and 1-4-28-1 to 1-4-28-4.
For a 30-port voice mail system, the voice mail port IDs
are:
1-4-27-1 to 1-4-27-16 and 1-4-28-1 to 1-4-28-14.
For a 10-port voice mail system, the voice mail port IDs
are:
1-4-27-1 to 1-4-27-10.
Backup procedure copies the system and voice mail database to a designated file on a network drive or on to a hard drive. Performing backups at regular intervals ensures that, in the unlikely event of a system failure, some or all of the database is recoverable.
The voice files will be encrypted during a backup operation and decrypted during a restore operation for security reasons.
Restore procedure restores a previously saved database.