Nortel Telephone Support

Description:

The 3300 CITELlink Gateway allows the 3300 ICP controller to support legacy Nortelâ„¢ Meridian 1 and Norstar telephone sets. The gateway translates the 3300 ICP IP phone protocol to Norstar or Meridian set protocol allowing Norstar and Meridian 1 phones to function as Mitel IP phones.

There are different versions of the CITELlink Gateway, according to the phone types supported.

The CITELlink Gateway (PN 1898MTLHSG) allows the following Nortel Meridian 1 sets to function on the 3300 ICP system:

  • M2006

  • M2008

  • M2616/A2008

  • M3110

  • M3310

  • M3820

  • M3901

  • M3902

  • M3903

  • M3904

The CITELlink Gateway (PN 1695MTLHSG) allows the following Nortel Norstar sets to function on the 3300 ICP system:

  • M7100

  • 7100N

  • T7100

  • M7208

  • M7208N

  • T7208

  • M7310

  • M7310N

  • T7316

  • M7324

  • M7324N

  • T7406

The gateway connects to a port on a layer-2 switch in the network. The Nortel sets connect to the gateway through the existing telephone wiring, punchdown blocks, and connectors. The gateway supports up to 24 Nortel telephone sets.

The 3300 CITELlink Gateway provides users of legacy Nortel phones with most of the features available on Mitel phones. However, please note that the following Mitel features are NOT supported:

You can access the documentation listed above from the internet on the Mitel Customer Documentation web site.

Installation

See the 3300 CITELlink Gateway Installation and Maintenance guide available on the Mitel Customer Documentation web site.

Programming

Operation

See the 3300 CITELlink Gateway Phone User Guides on the Mitel Customer Documentation web site. See About the 3300 ICP Documentation Set for information.

Maintenance

The Nortel Meridian 1 and Norstar phones appear to the system as either 5010 IP Phones (CITELlink Type 1 phones) or 5020 IP Phones (CITELlink Type 2 phones). When using maintenance commands to gather information on these phones, they appear as either 5010 or 5020 IP Phones, except when using the Locate command, which lists them as CITELlink Type 1 or Type 2 phones.