Auto-answer

Description:

Auto-Answer lets you automatically answer calls that ring your Prime line.

Conditions

Auto-Answer only works on extensions that have a speakerphone.
On the SUPERSET 4015, SUPERSET 4215, 5005 IP Phone, 5010 IP Phone, 5205 IP Phone, and 5235 IP Phone, Auto-Answer only works in headset mode.
Auto-Answer does not operate when the incoming call on your Prime line is:
received while you are engaged in a call on another line
a CO or DID call at the local system or across the DPNSS network (except for DASSII and DDI calls)
received from an incoming trunk where the set is programmed as the trunk's first answer point (e.g., DID or DIL)
received from a trunk that is not programmed to provide release supervision.
Auto-Answer overrides Call Forward unless Auto-Answer is inhibited by another condition.
Auto-Answer is not supported on 5560 IPTs.
Auto-Answer is not supported on SpectraLink Wireless Telephones. If you accidentally activate Auto-Answer on a SpectraLink telephone and a call is made to the telephone, the following symptoms will be exhibited
The SpectraLink telephone will not ring.
The calling party will see "Auto Answer" in the set display and hear ringback 3 times. Then, "timeout" will appear in the display.

Programming

Enable Auto Answer Allowed in the Class of Service Options form
If you intend to use a feature key in Operation, program an Auto Answer key in the Multiline Set Keys form or use Superkey (see Feature Keys for more information on Superkey programming).

Feature Availability

See the Feature-Phone Matrix (PDF or Microsoft Excel version) for a list of phones that can use this feature.

Operation

5212 IP Phone, 5215 IP Phone and 5215 IP Phone (Dual Mode), 5312 IP Phone, SUPERSET 410, SUPERSET 430, and SUPERSET 4150 telephones:

To enable or disable Auto-Answer:

Press Auto-Answer.

To answer a call when you hear ringback:

Communicate by using the speaker and the microphone.

To terminate a call:

Press Hang Up or Cancel.
–or–
Wait for the caller to hang up.

SUPERSET 420, SUPERSET 4025, and SUPERSET 4125 telephones; 5020 IP Phone, 5220 IP Phone and 5220 IP Phone (Dual Mode), 5224 IP Phone, 5324 IP Phone, and Navigator:

To enable or disable Auto-Answer:

Press SuperKey.
Press No until "Auto Answer?" appears.
Do one of the following:
To enable Auto-Answer, press TurnOn.
To disable Auto-Answer, press Turnoff.

To answer a call when you hear ringback:

Communicate by using the speaker and the microphone.

To terminate a call:

Press Hang Up or Cancel.
–or–
Wait for the caller to hang up.

5330 IP Phone, 5340 IP Phone, 5235 IP Phone:

To enable or disable Auto-Answer:

Press Auto Answer feature key.

To terminate a call, do one of the following:

Press Release.
Press the Hang Up softkey on the display with the call. You will hear a dial tone once that call is released (unless you are in headset mode).
Wait for the caller to hang up.

5140 IP Phone and 5240 IP Phone:

To enable or disable Auto-Answer:

Press Auto Answer feature key.

To program Auto-Answer on a feature key:

Press Settings.
Press More twice.
Press Display Keys.
Select a personal key.
Press Auto Answer.

To answer a call when you hear ringback:

Communicate by using the speaker and the microphone.

To terminate a call:

Press Hang Up.
–or–
Wait for the caller to hang up.

Symbol NetVision Phone:

To enable or disable Auto-Answer:

Press FCT.
Press # until SuperKey? appears.
Press SND.
Press NAME until "Auto Answer?" appears.
Do one of the following:
To enable Auto-Answer, press RCL.
To disable Auto-Answer when enabled, press RCL.

To answer a call when you hear ringback:

Communicate by using the speaker and the microphone.

To terminate a call:

Press END.
–or–
Wait for the caller to hang up.

Symbol MiNET Wireless Phone:

To enable or disable Auto-Answer:

Press FCT.
Press Top Arrow Key until SuperKey appears.
Press Send Key.
Press Top Right Hand Key until "Auto Answer?" appears.
Do one of the following:
To enable Auto-Answer, press Top Left Hand key.
To disable Auto-Answer when enabled, press Top Left Hand Key.

To answer a call when you hear ringback:

Communicate by using the speaker and the microphone.

To terminate a call:

Press the End Key.
–or–
Wait for the caller to hang up.

OpenPhone 27

To enable or disable the 3300 ICP system Auto Answer feature:

Long press of the key.
Press No until "Auto Answer?" appears.
Do one of the following:
To enable Auto-Answer, press TurnOn.
To disable Auto-Answer, press TurnOff.

To answer a call when you hear ringback:

Communicate by using the speaker and the microphone.

To terminate a call:

Press or .
Note: The phone also supports an internal auto answer feature that can only be used when the headset is attached. Refer to the OpenPhone 27 user guide for information.

Your Assistant and Your Assistant Professional:

To activate or de-activate Auto-Answer:

Select the desired Auto-Answer setting (On or Off) in the Settings window.