Conference Split lets you separate a 3-party conference so that you can speak privately with one of the parties. While you are speaking privately with one party, the other party is on Consultation Hold.
Split cannot be activated from a telephone when:
the attendant is involved in the conference
a member of the conference has a party on Consultation Hold
the conference is on Hold
a member of the conference has a party camped-on
members of the conference belong to the same Key System Group
you are in select features or display mode
there are more than three members in the Conference.
When Override is used to bring a party into the Conference, that party will be able to use Conference Split.
If you intend to use a feature access code in Operation, assign a code to Conference Call Split in the Feature Access Codes form.
See the Feature-Phone Matrix (PDF or Microsoft Excel version) for a list of phones that can use this feature.
2500 telephone:
To split a Conference and speak privately with the original party:
Flash the switchhook.
Dial the Conference Call Split Feature Access code.
SUPERSET 401, SUPERSET 401+, SUPERSET 410, SUPERSET 4001, and SUPERSET 4015 telephones; 5001 IP Phone, 5005 IP Phone, 5010 IP Phone, 5201 IP Phone, 5205 IP Phone, 5207 IP Phone, 5212 IP Phone, 5215 IP Phone, 5215 IP Phone (Dual Mode), 5304 IP Phone, 5312 IP Phone, TeleMatrix 3000 IP Phone, and 5302 SIP Phone:
To split a Conference and speak privately with the original party:
Press Trans/Conf or Flash.
Dial the Conference Call Split Feature Access code.
SUPERSET 420, SUPERSET 430, SUPERSET 4025, SUPERSET 4125, and SUPERSET 4150 telephones; 5020 IP Phone, 5140 IP Phone, 5220 IP Phone, 5220 IP Phone (Dual Mode), 5224 IP Phone, Navigator, 5230 IP Phone, 5240 IP Phone, 5324 IP Phone, 5235 IP Phone, 5320 IP Phone, 5330 IP Phone, 5340 IP Phone, 5360 IP Phone, OpenPhone 27, SpectraLink wireless phone, and 5560 IPT:
To split a Conference and speak privately with the original party:
Press Split.
Attendant consoles:
To split a Conference and speak privately with one of the parties:
Do one of the following:
To speak privately with the calling party, press Source.
To speak privately with the called party, press Destination.