DNIC ports may be programmed as Recorded Announcement Devices (RADs). When a DNIC port is programmed as a RAD, the device capabilities are limited to those of a RAD.
A peripheral cabinet with a DNI card must be programmed on the system.
Do not program PKMs on the second channel of the circuit assigned to a DNIC RAD.
Do not program DNIC RADs into a hunt group if the device has keys programmed in the Multiline Set Keys form.
You cannot make a direct page or group page to a DNIC RAD device.
Telephone keys and events are ignored except for Prime line, Speaker, and Handset.
Superkey is supported when the DNIC RAD device is idle (based on the set type programmed as a RAD).
In the Class of Service Options form, program a class of service with the Recorded Announcement Device field enabled.
In the Station Attributes form, assign the RAD COS to the DNIC multiline set that will be used as a RAD.
To assign the RAD to an ACD path:
In the ACD
Paths form, program the DNIC RAD as a RAD in the desired ACD path.
- or-
In the Hunt Groups
form, program the DNIC RAD into a RAD hunt group and then assign the hunt
group to an ACD path (as a RAD) in the ACD Paths form.
To assign a RAD for Trunk Group busy:
In the Trunk Groups form, program the DNIC RAD as a Trunk Group Busy RAD.
The DNIC RAD operates in the same manner as a regular RAD (see Recorded Announcement Device).