Headset Operation

Description:

Headset Operation lets you use a headset to make and receive telephone calls. Answer calls by pressing the flashing line key.

Conditions and Feature Interactions

• Headset Operation is only available on some phones; see Feature Availability below for more information.

• While a headset is connected to the dedicated headset jack of a SUPERSET 4015, SUPERSET 4025, SUPERSET 4125, or SUPERSET 4150 telephone, the handset microphone is disabled.

• When you are using Headset Operation, the SPEAKER key and MIC ON/OFF key have no effect.

• When you hang up, you will not hear dial tone (the set is idle).

• For the 5x40 series of IP phones, the headset receiver is always on even when the handset is in use.

Programming

• If you intend to use feature access codes in Operation, assign the following codes in the Feature Access Codes form:

• Multiline Set Headset On

• Multiline Set Headset Off.

• If you intend to use feature keys in Operation, program the following keys in the Multiline Set Keys form or use Superkey (see Feature Keys for more information on Superkey programming):

• Headset Operation

• Release.

Feature Availability

See the Feature-Phone Matrix (PDF or Microsoft Excel version) for a list of phones that can use this feature.

Operation

SUPERSET 410, SUPERSET 420, SUPERSET 430, SUPERSET 4015, SUPERSET 4025, SUPERSET 4125, and SUPERSET 4150 telephones; 5010 IP Phone, 5020 IP Phone, 5140 IP Phone, 5207 IP Phone, 5212 IP Phone, 5215 IP Phone, 5215 IP Phone (Dual Mode), 5220 IP Phone, 5220 IP Phone (Dual Mode), 5224 IP Phone, 5235 IP Phone, 5240 IP Phone, 5302 SIP Phone, 5312 IP Phone, 5320 IP Phone, 5324 IP Phone, 5330 IP Phone, 5340 IP Phone, 5360 IP Phone, OpenPhone 27, and Navigator:

To enable Headset Operation:

• Press the Headset key or the key programmed as Headset.
  OR
  Dial the Multiline Set Headset On feature access code.

To answer a call:

• Press the flashing line key.

To mute the headset microphone (Mitel Headset with Feature Control Switch only):

• Press and hold the headset's feature control switch.

To hang up:

• Press Cancel, Hang-Up or .

To disable Headset Operation:

• Press the Headset key.
  OR
  Dial the Multiline Set Headset Off feature access code.

To switch between headset and handset operation while in a call (available on sets equipped with a Handset Mute key):

• Press the Handset Mute key. You can talk using the headset when the Handset Mute key is lit and with the handset when the key is not lit.

To turn a headset call into a handsfree call:

• Press the Headset feature key. The Microphone lamp lights steadily indicating that the handsfree microphone is active.

• Communicate using the handsfree speaker and microphone.

• Note: Pressing the Microphone key mutes the microphone resulting in one-way audio. To re-establish two-way audio, press the key again.

5230 IP Phone:

To enable Headset Operation:

• Press the Headset feature key on the PDA (must be programmed).
  OR
  Dial the Multiline Set Headset On feature access code.

To answer a call:

• Press the flashing line key.

To mute the headset microphone (Mitel Headset with Feature Control Switch only):

• Press and hold the headset's feature control switch.

To hang up:

• Press or Hang-Up.

To disable Headset Operation:

• Press the Headset feature key on the PDA (must be programmed).
  OR
  Dial the Multiline Set Headset Off feature access code.

5560 IPT

Headset operation is enabled when you plug the headset into the headset/handset jack.

To answer a call:

• Press the flashing line key.

To hang up:

• Press Release.

To turn a headset call into a handsfree call:

• Press the Speaker key. The Speaker lamp lights steadily indicating that the handsfree speaker is active. The Microphone lamp indicates the on/off state of the microphone.

• Communicate using the handsfree speaker and microphone.

• Note: Pressing the Microphone key does not affect the headset operation.

SpectraLink Wireless Telephones:

To answer call when a headset is connected:

• Press any key (other than , , or a softkey)

To end a call:

• Press Power Off/End Call.