ARS Call Progress Tone Detection

Purpose:

The ARS Call Progress Tone Detection form specifies which call progress tones should be detected during call set-up and the action to take in response to each tone. A maximum of 100 call progress tone detection plans can be programmed.

Dial tone is detected by an algorithm that monitors the frequency and energy characteristics of the incoming signal. Dial tone is detected when any large signal is present for sufficient time. The algorithm relies on the assumption that no other tone is expected at that time. This technique can detect dial tones that are not listed in the table of detectable tones, noise-based dial tones, and tones that have corrupted frequency characteristics. Frequency detection of dial tone is faster than the energy detection technique.

Use this form to perform the following tasks:

For more information about ARS:

For more information about frequency and cadencing:

Conditions

Field Descriptions

Parameters

Description

Default Value

Tone Plan Number

Enter a number to identify the ARS Call Progress Tone Detection plan. Can be between 0 and 99.

Blank

Maximum Wait for a Tone

Enter a number to indicate the duration (in seconds) that the system will wait for a tone before taking the action indicated in the "Action on time-out" entry. Can be between 0 and 99.

Blank

Action on Time-out

Select the action to take if the Maximum Wait for a Tone expires.

Blank

Tones to Detect

 

Member Number

System-generated, protected field. Identifies the member.

 

Tone to Detect

Select a detectable tone (see table below). For accurate results, enter only one tone for each Tone Plan Number.

Speech

Action to Take

Select the action to take if the specified tone is detected.

Blank

 

Tone to Detect

Speech

NZ Ringback

NA North America Dial Tone mod 120

NZ Busy Tone

NA Dial Tone mod 133

NZ Number Unobtainable

NA Precise Dial Tone

MA Morocco Dial Tone

NA Specialized Carrier Dial Tone

IT Information Technology or Italy. Dial Tone

NA Reorder Tone

GE Germany Dial Tone

NA Busy Tone

CH China Continuous Dial Tone

NA Audible Ringback

CH Busy Tone

NA Precise Audible Ringback

CH Congestion Tone

NA Priority Ring Back

CH Vacant Number Tone

UK United Kingdom 50Hz Dial Tone

NL Netherlands Dial Tone

UK Congestion Tone

ES ISO abbreviation for Spain Dial Tone

UK Busy Tone

PT Portugal Dial Tone

UK NU Tone

LA Latin America Dial Tone

UK Audible Ringback

BR Brazil Dial Tone

UK Precise Audible Ringback

FR France (ISO abbreviation) Dial Tone

UK Precise Dial Tone

AU Australia Dial Tone

NZ New Zealand Dial Tone

 

Example