Ensure that Class of Service, Interconnect Restriction, and Intercept Handling is programmed for each device.
To program DNI consoles:
DNI Consoles form
Complete the Device Type, Directory Number, Softkey Appearance, Interconnect
Number, and Language fields.
Console
Softkeys form
Assign directory numbers to the console softkeys.
User
and Device Configuration form
Use the User
and Device Configuration search field to locate the directory number
that you assigned to the device. Assign a name, department, and location
to the directory number.
Default
Account Codes form (Optional)
Create a default account code number that will appear in all SMDR records
for the station.
Station
Attributes form
Assign a Class of Service, Class of Restriction, and Intercept Number
to the telephone's directory number.
(Optional) Assign a Default Account Code Index number.
Note: If you delete consoles, you must also delete the corresponding directory entries and voice mailboxes.