Room Status mode indicates the occupancy or condition of guest rooms in the hotel. There are three types of occupancy and five types of conditions:
|
Occupancy |
Condition |
|
Vacant |
Clean |
|
Occupied |
Not Clean |
|
Reserved |
Maid Present |
|
|
Out of Service |
|
|
To Be Inspected |
The following additional condition/occupancy types are available if the Property Management System (PMS) is installed:
Occupancy/Condition
Occupied/Clean
Occupied/Not Clean
Vacant/Clean
Vacant/Not Clean
Occupancy and room condition can be changed from the attendant console when guests check-in and out of the hotel. The condition of a room can also be changed from a guest room extension, by dialing an access code followed by a digit. Normally a maid, upon cleaning a room, changes the room status from Not Clean to Clean from the room extension.
You can also program the system to change the Room Status from "occupied and clean" to "occupied and not clean" at a specified time each day.
You can print Room Status reports on demand, or you can program the system to print Room Status reports at a specified time each day.
To change the room condition, the room extension must be in the Guest Rooms form.
To print room status reports at a specific time, enter the time in the Hotel Options form.
All Guest Services functions, including changing room status, are unavailable on the SUPERCONSOLE 1000 and 5540 IP Console in a Clustered Hospitality environment.
Add the room extension to the Guest Rooms form.
Enter the time for the system to print out the room status reports in the Hotel Options form.
Changing Room Status from the Room Extension
The maid, after inspecting or cleaning a room, can change the room status from the room extension.
Lift the handset and dial the Room Condition Access Code followed by a Maid Status Code.
Assign
the room status by dialing one of the following
codes:
1 - MAID PRESENT
2 - CLEAN
3 - NOT CLEAN
4 - OUT OF SERVICE
5 - TO BE INSPECTED
If the Property Management System (PMS) is installed, the following
codes are also available:
6 - OCCUPIED/CLEAN
7 - OCCUPIED/NOT CLEAN
8 - VACANT/CLEAN
9 - VACANT/NOT CLEAN
Replace the handset.
Changing Room Status from the SUPERCONSOLE 1000 and 5540 IP Console
Enter the required room number from Guest Service mode. Information for the room is displayed.
Press the STATUS softkey.
Press the CONDITION and OCCUPANCY softkeys to select the appropriate entries.
Press the SET softkey to save the changes.
Changing Room Status from 5550 IP console
Press Guest Service.
Use the computer keyboard to type the room number in the Room Number box (not necessary if you are already on a call to the room).
Press Search.
Select the desired states from the Occupancy and Condition lists.
Press Save to save the changes.
Note: Depending on system programming, all "occupied and clean" rooms may automatically change to "occupied and not clean" at a specified time each day.