Guest Rooms

Purpose:

This form is used to identify hotel guest rooms to the 3300 ICP by linking them to room extensions or to suites previously defined in the Suites form.

Guest Rooms in a hospitality cluster can be programmed either on the Hospitality Gateway (preferred) or from any Hospitality ICP in the cluster. On the Hospitality Gateway, the device or suite referenced by the guest room number can be located on any Hospitality ICP in the cluster. On a Hospitality ICP, the devices and suites referenced are limited to those hosted on that ICP.

Use this form when performing the following tasks:

Field Descriptions

Section

Parameter

Description

Guest Rooms

Guest Room Number

Enter the directory number of the guest room extension or the suite pilot number. The number can be local or remote when entered from the Hospitality Gateway ICP. Numbers entered from other ICPs must be local.

Note: For sites that use a Property Management System, ensure that directory numbers are seven or fewer digits in length. The 3300 ICP does not validate DNs for correct length.

Keep TelDir Entries

Determines whether telephone directory (teldir) entries associated with a particular room or suite extension are changed by a PMS Property Management System, GRS General Reset. A Property Management System (PMS) function that compares its check-in/check-out data with the 3300 ICP to ensure that the data on both systems match., or GSA Guest Services Application. An attendant console-based application used to manage guest rooms in a hotel/motel. check-in and check-out operations. The following table summarizes the change made (if any) by the three check-in/check-out mechanisms for the two option states (Yes and No):

"Keep Teldir Entries" Option State	Check-in			Check-out
	PMS	GRS	GSA	PMS	GRS	GSA
Yes	Entries unchanged.		Entries unchanged if GSA name field blank. Otherwise, all teldir entries are deleted except the last, which is replaced by the name in the GSA name field.	Entries unchanged.		Same as GSA Check-in.
No	All entries deleted except the last one, which has its name blanked.	Teldir entries are not affected by GRS check-in.	All entries replaced by the name in the GSA name field. If the name is blank, all entries are deleted except the last , which will have its name blanked.	All entries deleted except the last , which has its name changed to the default check-out name in the Hotel Options form.		All entries deleted except the last, which is replaced by the name in the GSA name field. If the name field is blank, the PMS behaviour applies.

Condition

System-generated, protected field. Indicates the current condition of the room or suite. Conditions are Clean (the condition of newly created rooms or suites), Not Clean, Maid Present, Out of Service, or To Be Inspected.

Occupancy

System-generated, protected field. Indicates the current occupancy status of the room or suite. States are Vacant (the state for newly created rooms or suites), Reserved or Occupied.

Home Element

System-generated, protected field that displays the name of the home (primary) element of the guest room extension or suite pilot number.

Secondary Element

System-generated, protected field. If a guest room extension is resilient, this field displays the name of the extension's secondary (backup) controller. Suites are not resilient.

Guest Room Assignment Data

System-generated, protected field. Shows the room data for the specified room or suite. Suite data also includes Message Waiting, DND, and Wake-up information for each suite member.

Notes:
The data shown is a snapshot view of the room status at the time of selection. To refresh the view, click the Guest Room again.
Guest room data viewed on the Hospitality Gateway may not match actual data on the Hospitality ICPs. The mismatches are the result of delays in retrieving data from the Hospitality ICPs.