Clustered Hospitality provides hotel/motel feature functionality across a cluster Refers to a grouping of systems (for example, a cluster of 3300 ICPs) that share common dialing plans, or common directory information, such as Remote Directory Numbers with Telephone Directory. of 3300 ICPs. The cluster comprises a single Hospitality Gateway ICP and one or more Hospitality ICPs.
The Hospitality Gateway ICP hosts the Property Management System (PMS) and the Guest Services Application (GSA) on the 5550 IP Console. The Hospitality ICP hosts guest rooms and their extensions, which the gateway can host as well.
RDN Synchronization must be used to manage the cluster element telephone directories. In addition to providing telephone directory management across the cluster, Enterprise Manager can be used to provide SMDR logs collection, NMAC Network Moves Adds and Changes, and Time and Tel-Dir Synchronization support for the cluster.
SDS A feature that shares system programming data among a network or cluster of elements (3300 ICP systems) and synchronizes the system data of those elements with the data of a master element. This application reduces the amount of time requred to maintain consistent data across the elements. SDS also allows you to share user and device data between a primary and secodary controller. is used to distribute PMS and GSA operations received by the Hospitality Gateway to the Hospitality ICPs.
The following diagram depicts a typical clustered hospitality environment:
Features of Clustered Hospitality include
Hotel Logs and Reports (via network printer)
support for linked suite membership (without Shared Telephone Service) by suites on any node in the cluster. (Support for STS is available provided all members reside on the same ICP as the linked suite.)
ability to configure room extensions and suites from any ICP in the cluster
support for resilient hotel room extensions (see Note below)
support for PMS GRS General Reset or Get Reservation Status. A Property Management System (PMS) function that compares its check-in/check-out data with the 3300 ICP to ensure the data on both systems match. on a cluster-wide basis.
Note: Resiliency support in a hospitality application is limited to devices only; guest services (wake-up calls, room status information, suite services etc.) are not resilient.
