Off-hook Voice Announce

Description:

Off-hook Voice Announce lets you receive a Direct Page during a handset or headset call.

If Off-hook Voice Announce is activated, during a page a short ring is heard at both the paging telephone and the paged telephone before the Off-hook Voice Announce is established. Then the Off-hook Voice Announce is heard through the speaker of the paged telephone without interrupting the handset/headset call.

You can program the system to automatically establish a handsfree call when the paged telephone receives an Off-hook Voice Announce from a telephone making a Direct Page. After enabling Handsfree Answerback, press the Microphone key on the paged telephone to turn the feature on. When the paged telephone receives an Off-hook Voice Announce, two calls will be supported: one on the handset/headset, the other handsfree.

Conditions and Feature Interactions

• Off-hook Voice Announce is only available on some phones; see Feature Availability below for more information.

• Off-hook Voice Announce is not supported for OpenPhone handsets. Do not enable Off-Hook Voice Announce Allowed in the Class of Service of OpenPhones.

• If the set is off-hook but not in a call on the handset, the call will not complete. Busy tone is returned to the calling party.

• The second B channel of the paged telephone must be available. The second B channel is used by the SIM2. If the attached analog device is in use, Off-hook Voice Announce cannot be received by the host telephone; if Off-hook Voice Announce is in progress, attached analog devices are busy.

• Off-hook Voice Announce is not allowed if the AIM is set as a non-busy extension in the Analog Sets form.

• See also Direct Page and Handsfree Answerback.

Programming

• To allow the telephone to accept a Direct Page, enable the Off-Hook Voice Announce Allowed option in the Class of Service Options form.

• To allow a handsfree call to be automatically set up in response to a Direct Page, enable Handsfree Answerback Allowed in the Class of Service Options form.

• See also Direct Page and Handsfree Answerback.

Feature Availability

See the Feature-Phone Matrix (PDF or Microsoft Excel version) for a list of phones that can use this feature.

Operation

To initiate a Direct Page, see Direct Page.

To establish a handsfree call during a Direct Page

 Press Microphone, Mute, or .

To turn Handsfree Answerback On and Off

 When the telephone is idle, Microphone, Mute, or .

• Note: The Microphone LED turns on when the feature is activated.  

For details on how to use the Mute key on the 5212 IP Phone, 5224 IP Phone, 5312 IP Phone, 5324 IP Phone, and Navigator, see Handsfree Answerback.