The Call Rerouting First Alternatives form is used to specify the routing information for the first alternative rerouting. The routing information is defined based on:
the condition at the called number that caused rerouting (busy/do not disturb, or no answer) and
the device from which the call originated (DID trunk, tie trunk, CO trunk, or internal call).
Use this form for the following tasks:
|
Parameter |
Description |
Default Value |
|
First Alternative Number |
System-generated, protected field. Contains the list of first alternative numbers. The maximum first alternative number for each system is 336. |
|
|
Busy/DND (DID, TIE, CO, and Int) |
Set the call routing when the called number is busy or has set Do Not Disturb. Select "Normal" to allow the system to route the call to busy or reorder tone, "This" to route the call to the directory number entered in the last column, or "Last" if the call is to be routed to the corresponding entry in the Call Rerouting Second Alternatives form. |
Normal |
|
No Answer (DID, TIE, CO, and Int) |
Set the call routing when the called number does not answer. Select "Normal" to allow the system to route the call to busy or reorder tone, "This" to route the call to the directory number entered in the last column, or "Last" if the call is to be routed to the corresponding entry in the Call Rerouting Second Alternatives form.
|
Normal |
|
Directory Number |
Enter the directory number to which the call is to be routed. The directory number may be any station, speed call, hunt group pilot number, ring group pilot number, personal ring roup pilot number, or attendant console answer point. |
Blank |