Automatic Night Service places the system into Night service automatically if all attendant consoles are unable to receive calls, or if all attendant consoles are inactive and the time-out period has expired.
An attendant or telephone user must put the system back into Day service.
An attendant console is considered "unable to receive calls" if:
the attendant has busied-out the console
automatic diagnostic maintenance routines determined that the console was faulty
the communications to the console are broken (i.e. a cable is broken or the console line card is faulty or not properly inserted)
the attendant does not answer an incoming call before the attendant busy-out timer expires.
Program the Attendant Busy-out Timer in the Class of Service Options form.
Program the Class of Service number in the Station Attributes form.
Program the first alternative number in the Call Rerouting form.
Program the following parameters in the Call Rerouting First Alternatives form:
Busy/DND: This (for all trunk types)
No Answer: Normal (for all trunk types)
Directory Number Routed To: number of the night answer point.
None.
