This is a read-only form that displays the system capacities and options purchased. You may reference this form when performing the following tasks:
|
Parameter |
Description |
|
ACD Active Agent Licenses - Purchased |
The number of agent licenses purchased. |
|
ACD Active Agent Licenses - Used |
The number of ACD Active Agent licenses in use (that is, the number of ACD agents that are logged into the system). |
|
IP User Licenses - Purchased |
The number of IP User Licenses purchased for MiNet and SIP users. |
|
IP User Licenses - Used |
The number of IP User Licenses in use. |
|
Configurable IP Users and Devices - Maximum |
The maximum number of MiNet and SIP Users and Devices that can be configured on the system. |
|
Mailbox Licenses - Purchased |
The number of mailbox licenses purchased. |
|
Mailbox Licenses - Used |
The number of mailbox licenses in use. |
|
Digital Link Licenses - Used |
The number of digital link licenses purchased. |
|
Digital Link Licenses - Purchased |
The number of digital link licenses in use. |
|
Compression Licenses |
The number of Compression licenses purchased. |
|
Fax Over IP (T.38) Licenses |
The number of "Fax Over IP (T.38) Licenses" purchased. |
|
SIP Trunk Licenses - Purchased |
The number of SIP trunk licenses purchased. |
|
SIP Trunk Licenses - Used |
Displays number of SIP Trunk Licenses in use. |
|
Trunk Groups - Maximum |
112 |
|
Trunk Groups - Used |
Displays the number in use. |
|
Analog Line Licenses - Purchased |
The number of Analog Line licenses purchased. |
|
Analog Line Licenses - Used |
The number of Analog Line licenses in use. |
|
Voice Mail Networking |
Displays Yes if the option is purchased. Displays No if option is not purchased. |
|
Advanced Voice Mail |
Should always display Yes because the option is purchased by default. |
|
Voice Mail Hospitality/PMS |
Displays Yes if the option is purchased. Displays No if option is not purchased. |
|
Tenanting |
Should always display Yes because the option is purchased by default. |
|
Country |
Enables the selection of country-dependent parameters. |
|
Networking Option |
Displays Yes if the option is purchased. Displays No if option is not purchased. |
|
ACD - Groups - Maximum |
64 (with Extended Agent Skill Group option disabled) 128 (for CX, CXi, MX, MXe, and LX systems with Extended Agent Skill Group option enabled) 256 (for MXe Server with Extended Agent Skill Group option enabled) |
|
ACD - Groups - Used |
Displays the number in use. |
|
ACD - Agent Ids - Maximum |
1181 |
|
ACD - Agent Ids - Used |
Displays the number in use. |
|
ACD - Agent Paths - Maximum |
999 |
|
ACD - Agent Paths - Used |
Displays the number in use. |
|
ACD Express Agent Logins - Maximum |
100 |
|
ACD Express Agent Logins - Used |
Displays the number in use. |
|
Attendant Consoles - Maximum |
24 |
|
Attendant Consoles - Used |
Displays the number in use. |
|
Attendant Groups - Maximum |
48 |
|
Attendant Groups - Used |
Displays the number in use. |
|
Broadcast Groups - Maximum |
1875 for CX, CXi, MX, MXe, and LX systems 9000 for LX systems with 512 MB memory 9000 for MXe Server. |
|
Broadcast Groups - Used |
Displays the number in use. |
|
Busy Lamp Groups - Maximum |
439 |
|
Busy Lamp Groups - Used |
Displays the number in use. |
|
Corporate Directory - Maximum |
19999/50004/64999 |
|
Corporate Directory - Used |
Displays the number in use. |
|
Digit Blocks - Maximum |
12000 for CX, CXi, MX, MXe, and LX systems with 256 MB memory and 999 Maximum Elements Per Cluster configured in the License and Options Selection form or 4055 for other cluster sizes. 12055 for LX systems with 512 MB memory. 12255 for LX systems with 512 MB memory and 5600 IP devices configured. 20000 for LX systems with 512 MB memory and 999 Maximum Elements Per Cluster configured in the License and Options Selection form. 12255 for MXe Server. |
|
Digit Blocks - Used |
Displays the number in use. |
|
DTMF Receivers - Maximum |
128 |
|
DTMF Receivers - Used |
Displays the number in use. |
|
Hunt Groups - Maximum |
176 or 16 (for Extended Hunt Group) |
|
Hunt Groups - Used |
Displays the number in use. |
|
Independent Account Codes - Maximum |
11000 |
|
Independent Account Codes - Used |
Displays the number in use. |
|
MSDN/DPNSS Cluster Elements - Maximum |
30/60/250/999 |
|
MSDN/DPNSS Cluster Elements - Used |
Displays the number in use. |
|
MSDN/DPNSS Remote Directory Numbers - Maximum |
18501/28501/65000 |
|
MSDN/DPNSS Remote Directory Numbers - Used |
Displays the number in use. |
|
Multiline Sets - Maximum |
756 for CX, CXi, MX, MXe, and LX systems 5665 for LX systems with 512 MB memory 5665 for MXe Server. |
|
Multiline Sets - Used |
Displays the number in use. |
|
Networked ACD - Remote Agent Subgroups - Maximum |
32 |
|
Networked ACD - Remote Agent Subgroups - Used |
Displays the number in use. |
|
Personal Ring Group - Maximum |
2800 |
|
Personal Ring Group - Used |
Up to 50 percent of the maximum number of prime lines on the system. |
|
Personal Speed Call Blocks - Maximum |
500 |
|
Personal Speed Call Blocks - Used |
Displays the number in use. |
|
Pickup Groups - Maximum |
200 |
|
Pickup Groups - Used |
Displays the number in use. |
|
PKM Devices - Maximum |
75 |
|
PKM Devices - Used |
Displays the number in use. |
|
Single Line Sets - Maximum |
764 |
|
Single Line Sets - Used |
Displays the number in use. |
|
System Speed Call - Maximum |
1000/2000 |
|
System Speed Call - Used |
Displays the number in use. |
|
Trunks - Maximum |
628 |
|
Trunks - Used |
Displays the number in use. |
|
External Hot Desk User Licenses – Purchased |
The number of External Hot Desk User licenses purchased. |
|
External Hot Desk User Licenses – Used |
The number of External Hot Desk User licenses in use. |
|
HTML Apps Infrastructure Licenses – Purchased |
The number of HTML Apps Infrastructure licenses purchased. |
|
HTML Apps Infrastructure Licenses – Used |
The number of HTML Apps Infrastructure licenses in use. |
|
MLPP Application |
Displays Yes if the option is purchased. Displays No if option is not purchased. |
|
Remote Management |
Should always display Yes because the option is purchased by default. |