License and Option Selection

Purpose:

Use the License and Option Selection form to enable new licenses through the Applications Management Center (AMC). On the 3300 ICP, licenses are required for options, features, and system capacity. For example, each IP Phone user that you connect to the system requires an IP User license.

Use this form when performing the following tasks:

Conditions

Some changes to this form will affect service on an active 3300 ICP. It is recommended that you make changes to the License and Option Selection form during off-peak hours. Keep in mind that some changes require a reboot. A reboot takes approximately 20 minutes during which time the 3300 ICP will be out of service. Refer to the Select Licenses and Options or Change License Options procedure for more information on options that require a reboot and whether the reboot is manual or automatic and which options also require a database backup and restore.

Field Descriptions

Online Licensing with the Application Management Center

Parameter

Description

Default Value

Application Record ID

Enter your 5-8 digit ID and click the Retrieve Licenses button. Upon validation, you may be required to perform a reboot or restore, during which voice mail may be disrupted.

  • Note: When you enter the Application Record ID, the AMC is contacted and the purchased license values are retrieved and automatically appear within the form (they do not need to be typed in manually.)

Once an ID is entered, the Password is changed to asterisks and disabled.

Blank

Purchased Options - Users

 

IP User Licenses

An IP User License is consumed by each of the following:

  • Standard user & device

  • IP console

  • Hot Desking user

  • ACD enabled set

  • ACD Hot Desking agent

  • ACD Express agent  

Enter the number of licenses purchased (0-5600) for MiNet and SIP users/devices. The maximum varies by controller type as follows:

AX: 700

CX II or CXi II: 700

MXe II: 5600

MXe Server: 5600

After saving the change, a reboot is required if:

If you reduce the number of IP User Licenses, you must complete the following steps in order to avoid losing data.

Maximum Configurable IP Users and Devices NOT modified:

  1. Save the change.

  2. Perform a DBMS Save command

Maximum Configurable IP Users and Devices modified:

  1. Save the change.

  2. Perform a DBMS Save command

  3. Perform a system backup followed by a database restore.

  4. Notes:

0

External Hot Desk User Licenses

Enter the number of licenses purchased (0 to 5600 of IP User Licenses purchased).

0

ACD Active Agent Licenses

Enter the number of licenses purchased (0-350). Changes are updated immediately without a reboot.

When 0 is selected, ACD options (ACD 2000, ACD 2000 Extended Agent Skill Groups, ACD 2000 Skills-based Routing, ACD Real Time Events, Networked ACD, ACD Max Agent ID Appearances) are disabled.

0

HTML Apps Infrastructure Licenses

Enter the number of licenses purchased (0-5600). Each license allows you to assign HTML applications to a device using any of the following: the User and Device Configuration form, the Multiline Set Keys form, the Settings key on the phone or the Desktop Tool.

One license is required per DN. Use the Multiline IP Sets form to assign the DN(s) a license.

Licenses are only required for applications developed using the Release 2 HTML Toolkit. Release 1 applications do not need to be licensed and will continue to work

Changes are updated immediately without a reboot.

0

Analog Line Licenses

To enable an ONS or OPS line card circuit on an SX-200 Bay, an AX controller, or an ASU II, you require an Analog Line License. Enter the number of licenses purchased (0-5000). Changes from a non-zero value to any other value are updated immediately without a reboot. Changes from zero to any value require a Reboot.

  • SX-200 Bays connected to the 3300 support both ONS and OPS line cards. The AX controller and ASU II support ONS line cards only.

0

Purchased Options - Voicemail

Mailbox Licenses

Enter the number of licenses purchased (0-750); CX, CXi, CX II, or CXi II: (0-16).

Refer to the Engineering Guidelines for provisioning rules.

Changes from a non-zero value to any other value are updated immediately without a reboot. Changes from zero to any value require a Reboot.

0

Voice Mail Networking

Select "Yes" if a Voice Mail Networking license has been purchased. Changes are updated immediately without a reboot.

Selecting "Yes" enables the Voice Mail Networking feature.

This option is disabled if no voice mail licenses have been purchased.

No

Advanced Voice Mail

Because an Advanced Voice Mail license is provided by default, you must always select "Yes" for this option. Selecting "Yes" enables the Record-A-Call, Forward to Email and Personal Contacts features.

You do not need to reboot the 3300 ICP to enable this option. However, the voice mail services will be stopped and then restarted. Since there will be a brief interruption in the voice mail services, it is recommended that you enable this option after business hours.

  • Note: Once enabled, you cannot disable Advanced Voice Mail from the License and Option Selection form (that is, you cannot set this option from "Yes" to "No").

No

Voice Mail Hospitality/PMS

Select "Yes" if a Hospitality/Property Management System (PMS) license has been purchased. Changes are updated immediately without a reboot.

You must configure PMS features before the functionality will be available.

No

Purchased Options - Trunking/Networking

Digital Link Licenses

Enter the number of licenses purchased (0-16). Changes are updated immediately without a reboot.

0

Compression Licenses

Enter the number of licenses purchased (0-256 channels); for CX, CXi, CX II, or CXi II: (0-64 channels). Changes are updated by the next reboot.

Licensed 1 per bidirectional channel of compression. Ensure that you have enough DSPs to support the compression licenses purchased.

Compression licenses are purchased in groups of eight.

0

Fax over IP (T.38) Licenses

Enter the number of licenses purchased. Licenses are purchased in groups of four. You can purchase a maximum of 64 licenses.

Each license supports a single FAX Relay (T.38) channel. A reboot is required to enable new FAX Relay (T.38) licenses.

  • Notes:

  • The maximum number of supported T.38 licenses depends on your system configuration. Refer to the Engineering Guidelines for details.

  • FAX over IP support requires the DSP II card. You can purchase and configure licenses on the system before you install the required DSP II cards in the system. However, an alarm will be raised after you reboot the system if required DSP II cards are not installed. Refer to the Engineering Guidelines to determine the DSP resource requirements for the system.

0

SIP Trunk Licenses

Enter the number of licenses purchased (0 to 2000). Changes require a new password (see Change License Options) and are updated immediately without a reboot.

  • Note: An increase in licenses takes place immediately. To decrease licenses, you may be required to remove some licenses from the SIP Peer Profile form first. This ensures that the number of licenses do not decrease below the actual licenses programmed for use.

0

XNET Networking

Select "Yes" if an XNET Networking license has been purchased. Changes are updated immediately without a reboot.

  • Note: Once enabled, you cannot disable XNET Networking from the License and Option Selection form (that is, you cannot set this option from "Yes" to "No"). To remove the XNET Networking option, you must obtain a new Application Record ID from the License Management Center and re-install system software that does not have this option enabled.

No

IP Networking

Select "Yes" if an IP Networking license has been purchased. Changes are updated immediately without a reboot.

  • Note: Once enabled, you cannot disable IP Networking from the License and Option Selection form (that is, you cannot set this option from "Yes" to "No"). To remove the IP Networking option, you must obtain a new Application Record ID from the License Management Center and re-install system software that does not have this option enabled.

No

Purchased Options - Others

Tenanting

Because a Tenanting license is provided by default, you must always select "Yes" for this option. Selecting "Yes" enables Tenanting. Changes are updated immediately without a reboot.

  • Note: Once enabled, you cannot disable Tenanting from the License and Option Selection form (that is, you cannot set this option from "Yes" to "No").

No

MLPP

Select "Yes" if an MLPP (Multi-Level Precedence and Preemption) license has been purchased. Changes are updated immediately without a reboot. Selecting "Yes" enables MLPP. Changes are updated immediately without a reboot.

  • Note: MLPP is supported on the CXi, CXi II, and MXe only.

No

Remote Management

Because a Remote Management license is provided by default, you must always select "Yes" for this option.  Selecting "Yes" enables the Alarm Notification by E-mail feature. Changes require a new password (see Change License Options) and are implemented immediately without a reboot.

  • Note: Once enabled, you cannot disable Remote Management from the License and Option Selection form (that is, you cannot set this option from "Yes" to "No").

No

Hardware Identifier

System-generated, protected field.

 

Password

Enter the password to verify purchased options.

Blank

Configuration Options

 

Country

Select the country variant of the system. Changing the country does not change the options password. This parameter is used to set the default language, dialing plan, tone plan, and loss and level plan.

Supported countries are as follows:

  • Australia

  • Netherlands

  • Brazil

  • New Zealand

  • China

  • North America (Canada, USA)

  • France

  • Portugal

  • Germany

  • Spain

  • Italy

  •  United Kingdom

  • Latin America (Argentina, Chile, Mexico)

 

A change to this option requires a Save, Reboot, and Restore.

The Italy option also

  • suppresses internal inter-digit timers, and uses the inter-digit timeouts provided by the network or the PRI card.

  • includes a supplementary information string that identifies the calling party as an analog device (for analog devices that originate calls to ISDN trunks, in the DPNSS call setup message).

North America

Networking Option

Select "Yes" to enable MNMS: Configuration Management I. Changes are updated by the next reboot.

This setting does not change the options password.

No

MiTAI/TAPI Computer Integration

Select "Yes" to enable "HCI/CTI Advanced Telephony Control" and "HCI/CTI Basic Telephony Control"; Large Traffic Level is 10, and Small Traffic Level is blank.

Select "No" to disable "HCI/CTI Advanced Telephony Control" and "HCI/CTI Basic Telephony Control"; "HCI/CTI/TAPI Large Traffic Level" and "HCI/CTI TAPI Small Traffic Level" are both blank.

Changes are updated by the next reboot.

This setting does not change the options password.

Note: For MAS 1.1 and later, this setting is automatically enabled.

No

Extended Agent Skill Group

For non-MXe Server systems, select "Yes" to enable Extended Agent Skill Groups and allow up to 128 Agent Skill Groups with a maximum of 500 agents per group.

For the MXe Server only, select "Yes" to allow up to 256 Agent Skill Groups with a maximum of 500 agents per group.  

For all systems, Select "No" to disable Extended Agent Skill Groups and allow up to 64 Agent Skill Groups with a maximum of 150 agents per group.

A change to this option requires a Save, Reboot, and Restore.

  • Note: The total number of Agent Skill Groups includes ACD groups for which the system is the primary element, ACD groups for which the system is the secondary element, and ACD Express groups. This effectively reduces the maximum number of ACD groups. For example, an MXe Server in a resilient configuration would need to divide its 256 ACD groups between primary and secondary functionality, assigning no more than 128 ACD groups to each role.

No

Maximum Elements Per Cluster

Select the maximum number of elements permitted in a network cluster (30, 60, 250, 999). When 30 or 60 elements are enabled, Mitel Feature Resource Dimension (MFRD) 17 is applied to the system. If 250 or 999 elements are enabled, MFRD 19 is applied. The MFRD level for the system is displayed in the Dimension Selection form.

A change to this option requires a Save, Reboot, and Restore.

  • Note: All elements in the cluster must have 999 Maximum Elements Per Cluster programmed to support more than 28500 Remote Directory Numbers.

30

Maximum Configurable IP Users and Devices

This field may be a system-generated and protected, depending on the 3300 ICP controller type and amount of system memory.

AX: 700

CX II or CXi II: 700

MXe II: 5600

MXe Server: 5600

  • Notes:

  • This field limits the IP Users Licenses field. For example, if you enter 5600 here, you cannot exceed that number the IP User Licenses field.  

  • The actual number of physical connections supported by the controller may be less than the value entered in this field. For example, although it is possible to program a maximum of 700 IP user and devices for an AX Controller, the system will only support 100 IP Phones in a normal-traffic environment or 288 IP Phones in a low-traffic environment.

Varies

Devices

Extended Hunt Group

For non-MXe Server systems, selecting "Yes" allows up to 16 Hunt Groups with a maximum of 240 members per group. Only one 240-member voice mail hunt group should be programmed on a switch; a 240-member recorder hunt group can also be programmed. Do not program any additional large (more than 64 members) groups.

For the MXe Server only, selecting "Yes" enables support for up to 16 Hunt Groups with a maximum of 1000 members per group.

A change to this option requires a Save, Reboot, and Restore.

When this option is set to  "No" (default) the system uses the existing Hunt Group capacity (up to 176 Hunt Groups with a maximum of 64 members per group).

  • Notes:

  • Extended Hunt Group functionality is intended to support hunt groups of type "VoiceMail" and "Recorder" only for NuPoint Messenger IP Release 10.0 voice mail. It should not be used for other purposes. Hunt Groups will be lost if the option is selected when more than 16 hunt groups are programmed on the switch.

  • Only one extended hunt group of type VoiceMail is supported on a controller. Only one extended hunt group of type Recorder (for Record-A-Call) is supported on a controller.

  • Refer to the Engineering Guidelines for the maximum number of members supported in an extended hunt group and the maximum supported traffic rate.

No