Hot Desk Logout

To log out from a hot desk set, invoke log out by entering a feature access code (FAC) or pressing a softkey. After you log out (or are logged out), your DN follows out-of-service handling and the hot desk set reverts back to the programming associated with its profile.

To log out a hot desk set immediately, the prime line must be idle (no ringing, active, or held call). You are able to logout immediately even if you have non-prime lines that are in a ringing, flashing, or in use by other co-workers.

Depending on your set type, you initiate a Hot Desk logout when the prime line is idle by

Pressing the "Logout" softkey,
Pressing the Hot Desking feature key and then press the "Logout" softkey,
Dialing the hot desk Logout FAC (Feature Access Code), or
Dialing the hot desk Remote Logout FAC followed by the DN of the idle hot desk user.

To initiate a logout while the prime line is busy on a call

Press the "Hot Desking" feature key and then press the "Logout" softkey.

The following conditions apply to hot desk logout:

Delayed logout functionality is not supported for traditional ACD agents, but is supported for Hot Desk ACD agents.
If you are busy or have a call on hold on any line, you can still initiate a logout. After the hot desk set returns to idle state, your logout takes effect.
Both traditional ACD agents and hot desk ACD agents can logout while their non-prime lines are ringing. After hot desk agents logout, calls on their non-prime lines will not get answered unless they are ringing on another device, or get diverted to another device.
If a device's prime line is being rung, then the logout attempt is rejected.
An administrator with remote logout permission can log out a user remotely using the Remote Logout access code and the user's DN.

5005 IP Phone, 5205 IP Phone, and 5207 IP Phone

Dial the Hot Desking Logout access code.

5010 IP Phone, 5212 IP Phone, 5215 IP Phone and 5215 IP Phone (Dual Mode), 5304 IP Phone, and 5312 IP Phone

Dial the Hot Desking Logout access code.
Press #.

5020 IP Phone, 5220 IP Phone, 5220 IP Phone (Dual Mode), 5224 IP Phone, 5324 IP Phone, and Navigator

Press the Logout softkey.
Press the Logout softkey again to confirm.

5235 IP Phone, 5320 IP Phone, 5330 IP Phone, 5340 IP Phone, 5360 IP Phone

To log out of Hot Desking phone (the phone must be idle):

Open the Phone shutter (5235 IP Phone only).
Press the key you have programmed to HotDesking.
Press the Logout command key.
Press the Confirm command key.
Note: Your profile can only be active on one phone at a time. If you log in from another phone without logging out from the first one, the system will automatically deactivate your profile on the first phone.

To remotely log out a Hot Desking phone (this feature must be allowed by your System Administrator through the Class of Service:

Using the phone keys, dial the appropriate feature access code.
Using the phone keys, dial the Hot Desk User Extension Number that you want to log out.
Press the Logout command key.
Press the Confirm command key.

Hot Desk Logout

5005 IP Phone, 5205 IP Phone, and 5207 IP Phone

5010 IP Phone, 5212 IP Phone, 5215 IP Phone and 5215 IP Phone (Dual Mode), 5304 IP Phone, and 5312 IP Phone

5020 IP Phone, 5220 IP Phone, 5220 IP Phone (Dual Mode), 5224 IP Phone, 5324 IP Phone, and Navigator

5235 IP Phone, 5320 IP Phone, 5330 IP Phone, 5340 IP Phone, 5360 IP Phone

5560 IPT

5140 IP Phone and 5240 IP Phone

SpectraLink Wireless Telephones

Remote logout (all devices)