A Personal Identification Number (PIN) allows a user to access features that require a PIN, for example, to log into a set such as a hot desk user or generic SIP user. It can also be used to de-activate the Phone Lock feature.
Users will have one generic PIN that can be used for any required features.
The User PIN can be configured from the Desktop, Group Administration, and System Administration tools within ESM as well as from the set (if applicable). It can be set or changed from the following forms, depending on the set type:
User and Device Configuration
The User PIN initially has a zero length, allowing a user to access features using a blank PIN. All three ESM tools also allow a PIN to be set to a zero length. Setting the User PIN on the set requires the PIN to have at least one digit. See the procedure below for changing a User PIN.
The System Administrator can reset the PIN (if the user forgets his/her PIN) from the forms listed above, depending on the set type. The administrator will not be able to see the PIN value. The user then receives a new PIN. Note that the administrator can reset the PIN at anytime, even while the feature is active.
PINs must be from 0 to 8 digits in length.
Only digits (0 to 9) are permitted.
The default PIN is blank (length zero).
To change a User PIN using the Superkey:
Log into the Hot Desk set (for Hot Desking only)
Press Superkey.
Note: The Superkey must be programmed to a key on the Mitel Navigator, and the 5330 IP and 5340 IP Phones.
Press No until "Set User PIN?" appears.
Press Yes or User PIN softkey.
At the prompt "Enter Old PIN", enter your old User PIN.
Press Enter.
At the prompt "Enter
new PIN", enter your new PIN (can be 1-8 digits in length, consisting
only of the digits
0-9, inclusive). Use the left arrow key to correct mistakes.
Press Enter.
At the prompt to verify the PIN, re-enter your new PIN again. The set confirms successful or failed completion.
Press Superkey to end the Superkey session.
