Mobility logs are generated when a hot desk user
Logs in to a device
Logs out of a device
Logs another user out of a device during login
Is remotely logged out of a device
Enters an invalid PIN
Modifies their external number (applies to External Hot Desk Users only)
Note: When an External Hot Desk User (EHDU) is logged in or out, two mobility logs are generated: the first when the login/logout is initiated by successful entry of the EHDU DN and PIN and the second when the EHDU has actually been logged in or out.
A log is also generated if a login attempt fails for the following reasons:
The hot desk user is improperly configured. For example, the user's COS has Suite Services or Hotel Extension enabled.
A hot desk device is not supported on a remote cluster element. For example, the phone's host ICP only supports nodal Hot Desking.
The hot desk user's host ICP cannot be reached.
The device does not support hot desking.
These logs are included in the INFO maintenance logs. For more information, refer to Viewing Logs.
