Emergency Services - CESID Programming

Program a CESID

You must program a CESID for each DN in the network.

To program CESIDs

  1. Class of Service Options form
    Enable "Display ANI/ISDN Calling Number Only".

  2. Program the ARS for the ISDN trunks.

  3. Assign the ISDN trunks in the Trunk Attributes form.

  4. Put the trunks into a trunk group, using the Trunk Groups form.

  5. Assign the Trunk Group to a route in the ARS Routes form, and designate the route as an Emergency route by selecting Emergency from the Route Type list.

  6. Add an entry in the ARS Digits Dialed form for "911" (digits dialed 911, no digits to follow), and point this to this route.

  1. CESID Assignment form
    Assign a CESID number to each primary extension number. The MAC address of the Layer 2 switch port and the Layer 2 switch port identifier are detected by the system when an IP phone registers.

  2. CESID Assignment Default form
    Assign values for the CESID Assignment defaults.

  3. L2 to CESID Mapping form

  4. The "L2 Port MAC" field displays the MAC address of the Layer 2 switch port. The MAC address is detected by the system when an IP phone registers. You also can manually assign the L2 switch port MAC address during an Add operation, but not during an Edit operation.

  5. The "L2 Port" field displays the identifier of the port. The port identifier is detected by the system when an IP phone registers. You can also manually assign the L2 switch port identifier during an Add operation, but not during an Edit operation.

  6. Assign a CESID to each Layer 2 switch port.

CESID in Clustered Environments

To propagate CESID over IP trunks in a clustered environment, the IP trunks need to be in ARS route designated as an emergency route in the ARS Routes form.

Modify a CESID

CESIDs are modified in the CESID Assignment form.

To manually modify a CESID

  1. In the CESID Assignment form, select the entry to modify, and click Change Member.

  2. Enter the new CESID and/or CESID Comments, and click Save.

Add/Modify/Delete L2 to CESID Mapping

You can manually add, modify, or delete the CESID for a DN in the L2 to CESID Mapping table. We recommend that you do not manually enter information; however you may use this table to ensure that every port is assigned a CESID.

To add an entry to the L2 to CESID Mapping form

  1. In the L2 to CESID Mapping form, click Add.

  2. Enter the L2 Port MAC address, L2 Port number, and CESID.

  3. Click Save.

To modify an L2 to CESID Mapping

  1. In the L2 to CESID Mapping form, select an existing entry, and click Change.

  2. Enter the new CESID, and click Save.

To delete an L2 to CESID Mapping