RAD groups provide a method whereby a site can be configured with multiple copies of any given recorded message. When an incoming call is connected to a RAD and one of the RAD messages is already playing, one of the other RAD messages can be connected so that no delay is introduced. This ensures that all incoming calls will receive a message within n (maximum delay time programmed in the Hunt Groups form) seconds of a request being received. When a call comes into a RAD group all members of the group are checked to determine if there is a RAD available to connect to the caller. The request message identifies the hunt group and includes the pilot number.
