Camp-on or Call Waiting lets you notify someone who is on the phone that you are waiting to be connected with them. An attendant may also camp a call onto a busy station. Upon hearing the Camp-on tone, the busy party can either respond or finish the current call.
See Call Waiting - Swap Automatic for alternate 2500 telephone operation.
You cannot camp-on to a station that has Do Not Disturb activated.
You will not hear Camp-on tone in the following situations:
when you are on Hold
when you are in a privacy call situation
when the COS option "Camp-on Tone Security/FAX Machine" is enabled.
You cannot camp-on to busy XNET trunk groups.
Automatic camp-on is only supported for non-display sets, such as the 5205 and 5215 IP Phone. To enable automatic camp-on for a non-display phone, set the Auto Camp-on Timer in the COS of the phone to a duration greater than, or equal to, 0 seconds.
The 5302 SIP Phone only supports automatic camp-on.
Program the Auto Camp-on Timer in the Class of Service Options form for the device that will initiate Camp-on. Automatic camp-on is only supported for phones without softkeys, ONS stations, and trunks.
Program the Camp-on Recall Timer in the Class of Service Options form for the telephone or console initiating Camp-on.
If you intend to use Feature Access codes in Operation, assign the following codes in the Feature Access Codes form:
Camp on - Setup (allows users to "camp-on" or wait on a busy station)
Camp on - Retrieve (allows users to answer the camped on call. The previous call is automatically put on hold.)
If you intend to use a feature key in Operation, program a Camp-on key in the Multiline Set Keys form or use Superkey (see Feature Keys for more information on Superkey programming).
For sets without displays or softkeys (SUPERSET 401, 410, 4001, and 4015 telephones; 5001 IP Phone, 5005 IP Phone, 5010 IP Phone, 5201 IP Phone, 5205 IP Phone, 5207 IP Phone, 5215 IP Phone and 5215 IP Phone Dual Mode), assign Feature Access Codes, program a Camp-on key, or enable automatic camp-on.
See the Feature-Phone Matrix (PDF or Microsoft Excel version) for a list of phones that can use this feature.
SUPERSET 420, SUPERSET 4025, and SUPERSET 4125 telephones; 5212 IP Phone, 5020 IP Phones, 5220 IP Phones, 5220 IP Phone (Dual Mode), 5224 IP Phone, 5304 IP Phone, 5312 IP Phone, 5324 IP Phone, OpenPhone 27, Navigator, and SpectraLink Wireless Telephones:
To Camp-on to a busy station:
Press Wait.
To retrieve a call when you hear Camp-on tone:
Press Trade.
SUPERSET 430 and SUPERSET 4150 telephones; 5320, 5330, 5340, and 5360 IP Phones; 5140 IP Phone, and 5240 IP Phone:
To Camp-on to a busy station:
Press I Will Wait.
To retrieve a call when you hear Camp-on tone:
Press Call Waiting.
Press Trade Calls.
5560 IPT Phone:
To Camp-on to a busy station:
Press I Will Wait.
To retrieve a call when you hear Camp-on tone:
Press Trade Calls.
5235 IP Phone:
To Camp-on to a busy station:
Press the key programmed as I Will Wait.
To retrieve a call when you hear Camp-on tone:
Press the Trade Calls or Call Swap feature with the Trans/Conf hardkey or a programmable line key.
5230 IP Phone:
To Camp-on to a busy station:
Press the
Camp On – Setup feature key on
the PDA (must be programmed).
OR
Press Wait.
To retrieve a call when you hear Camp-on tone:
Press the
Camp On – Retrieve feature key on the PDA (must be programmed).
OR
Press Trade (or Trad)
Symbol NetVision Phone:
To Camp-on to a busy station:
Press NAME.
To retrieve a call when you hear Camp-on tone:
Press RCL.
Symbol MiNET Wireless Phone:
To Camp-on to a busy station:
Press Top Right Hand Key.
To retrieve a call when you hear Camp-on tone:
Press Top Left Hand key.
Attendant Consoles:
Press Release.