Configure the Network Elements and create the cluster. See IP Networking Programming for instructions.
(Optional)
Dimension
Selection form
Adjust the parameters as required depending on the number of suites
and linked suites in the cluster.
Enable SDS at each element in the Hospitality Cluster.
IMPORTANT: If SDS is off or the Hospitality Gateway and hosting ICP are not sharing at the Cluster level (and the Resilient Pair level for resilient systems), data inconsistency between them is highly likely. An indication that SDS is improperly configured is the absence of room data in the Guest Rooms form for rooms NOT hosted by the Hospitality Gateway.
Share and synchronize the following forms:
Class of Restriction Groups
Class of Service Options
Cluster Elements (Cluster Definition and Members)
Feature Access Codes
System Speed Calls
Interconnect Restriction
Intercept Handling
SMDR Options
Hotel Options
Guest Rooms
Linked Suites – Members
Notes:
The last three forms listed are shared by default.
The Linked Suites – Members form can only be synchronized from the Hospitality Gateway to the Hospitality ICPs.
Uniform Route and ARS configuration is recommended and can be achieved by sharing the following forms throughout the cluster:
ARS Digits Dialed
ARS Leading Digits
ARS Digit Modification Plans
Maximum Dialed Digits
ARS Routes
Hotel
Options form
Select the Hospitality Gateway ICP and choose the options required
for the entire hospitality cluster.
Note: Once the Hospitality Gateway is selected it cannot be changed until all remote Guest Rooms are removed from the Guest Rooms.
System Options form
Enable Send Travelling Class Marks.
Class
of Service Options form
Enable the following options as required:
Hotel Room Monitor Setup Allowed
Hotel Room Monitoring Allowed (for each console, line, or trunk used as a room monitor listener device)
Suppress Delivery of Caller ID Display between Sets (for each guest room extension)
Suppress Delivery of Caller ID Display between Sets - Override (for front desk, room service, and other extensions requiring calling party identification)
Suites
form
Add and configure any suites.
Telephone Directory form
Add an entry (name and number) to the directory for each Suite Pilot
Number and each Suite Extension.
Note: The suite pilot number and member extensions must have TelDir entries to enable the 5550 IP Console to display room data for the suite.
Guest Rooms form on the
Hospitality Gateway
Add guest rooms.
Note: When adding a resilient device to the Guest Rooms form, ensure that the device's RDN The Remote Directory Numbers form lists the remote portable directory numbers in a cluster network that is configured with the Portable Directory Number feature. is present in both the primary and secondary ICPs. Otherwise, changes to the room that the device is in may fail to propagate to its host ICP. For instructions on identifying and correcting missing RDNs, see Correcting Inconsistent RDNs.
Linked Suites form on
the Hospitality Gateway
Add and configure any linked suites.
(Optional) Program a printer port to output Hotel reports.
Follow this procedure to upgrade a cluster of ICPs that are each providing standalone hospitality service to Hospitality Cluster or to migrate standalone (non-clustered) hospitality ICPs to a Hospitality Cluster.
Upgrade the standalone ICPs to Release 8.0 (or later). See the 3300 ICP Technician's Handbook for upgrade procedures.
Note: When performing the data restore from a pre-8.0 Release system, all room extensions and suites are restored subject to Hospitality configuration restrictions in Release 8.0. This may result in the removal of previously allowed configurations. Check the log file for any conflicts.
If migrating standalone ICPs to a Hospitality Cluster, configure the cluster and SDS as described in steps 1-3 for a New Installation.
Export the Linked Suite data in the Linked Suites form from all Hospitality ICPs (previously, the standalone ICPs that hosted guest rooms).
Remove all linked suites from the Hospitality ICPs.
Disconnect the PMS and any 5550 IP consoles that are providing guest services.
Configure the Hospitality Gateway.
Move (or delete and add) the IP consoles to the Hospitality Gateway.
Import the previously exported (in step 2) Linked Suites to the Hospitality Gateway ICP.
On each Hospitality ICP, synchronize the data in the Guest Rooms form with the Hospitality Gateway.
Reconnect the PMS and IP consoles to the Hospitality Gateway ICP.
Follow this procedure to change the configured Hospitality Gateway to another ICP in the cluster.
From the currently configured Hospitality Gateway, complete the following tasks:
Remove all linked suites
Export all guest rooms from the Guest Rooms form
Remove all guest rooms
In the Hotel Options form, select the new Hospitality Gateway.
Import the previously exported (in step 1) guest rooms to the new gateway.
Recreate any Linked Suites using the System Administration Tool or the PMS.
Follow this procedure to resume data sharing with an element that was removed from the Hospitality cluster and then re-added after its initial configuration:
From the Network Elements form of a Hospitality cluster member, start sharing data.
Perform a form comparison and data synchronization or manually fix the configuration.
(Optional) Perform a PMS database swap (GRS).
