Conference

Description:

Conference lets you connect three or more people into a single telephone conversation. While you are in a Conference, you can use any of the features that would normally be available during a two-party call.

Conditions

• Up to eight people are allowed in a single conference call.

• The maximum number of conferences that a system can accommodate depends upon the number of people in each conference and the platform type.

When the maximum is 64 people, you can have 8 conferences of 8 parties, 21 conferences of 3 parties, or a combination between. When the maximum is 9 people, you can have 3 conferences of 3 parties, 2 conferences of 4 parties, or 1 conference of 8 parties. With 30 maximum participants, you can have 10 conferences of 3 parties, 5 conferences of 6 parties, or any combination in between.

• All trunks with the Public Trunk COS option set to "Yes" are recognized as CO trunks and, therefore, are subject to the Maximum Number of CO Trunks in Conference system option.

• Any member of a Conference can add another party to the Conference; however, only one party can be added to the Conference at a time.

• An ACD Agent who is being Silent Monitored cannot be added to a conference.

• Note: Each time Record-A-Call is invoked, one three-party conference is consumed.

Programming

• Enable Conference Call in the Class of Service Options form. If desired, Set Disable Conference Join Tone to "Yes" to disable the tone that users hear when a conference call is established. 

• Enable Public Network to Public Network Connection Allowed in the Class of Service Options form if a user is allowed to release from a Conference that consists of CO trunks only.

• Enable Interconnect Checking for Conference Calls in the System Options form if interconnect restrictions are to apply to the Conference.

• If applicable, complete the Flash Type (normal), Low Flash Timer, High Flash Timer, and Ground Button fields in the ONS/OPS Circuits Descriptors form.

• If applicable, reference the Circuit Descriptor Number in the Analog Sets form.

• If you intend to use a feature access code in Operation, assign a code to Conference Call in the Feature Access Codes form.

Feature Availability

See the Feature-Phone Matrix (PDF or Microsoft Excel version) for a list of phones that can use this feature.

Operation

SUPERSET 410, SUPERSET 420, SUPERSET 430, SUPERSET 4015, SUPERSET 4025, SUPERSET 4125, and SUPERSET 4150 telephones; 5001 IP Phone, 5005 IP Phone, 5010 IP Phone, 5020 IP Phone, 5201 IP Phone, 5205 IP Phone, 5207 IP Phone, 5215 IP Phone, 5212 IP Phone, 5215 IP Phone (Dual Mode), 5220 IP Phone and 5220 IP Phone (Dual Mode); 5304 IP Phone, 5312 IP Phone, 5324 IP Phone, 5224 IP Phone, Navigator, 5140 IP Phone, 5240 IP Phone, TeleMatrix 3000IP Phone, and 5560 IPT:

To form a Conference when a two-party call is already in place, or to add another party to an existing Conference:

1. Press Trans/Conf or TRNSF.

2. Dial the number of the next party.

3. Wait for an answer.

4. Press Trans/Conf, Conf, or Conference.

To leave a Conference:

• Hang up or press the Cancel phone key .

5235 IP Phone

To set up a Conference when a two-party call is already established, or to add another party to an existing Conference:

1. Press Trans/Conf phone key or the key that you have programmed to Trans/Conf.

2. Dial the number of the next party.

3. Wait for an answer.

4. Press the Trans/Conf phone key or the key that you have programmed to Trans/Conf.

To leave a Conference:

• Hang up or press the Cancel phone key .

5320, 5330, 5340, and 5360 IP Phone

To form a Conference when a two-party call is already in place, or to add another party to an existing Conference:

1. Press .

2. Dial the number of the next party.

3. Wait for an answer.

4. Press .

To leave a Conference:

• Hang up.

2500, 5302 IP Phone, SUPERSET 401, SUPERSET 401+, and SUPERSET 4001 telephones:

To form a Conference when a two-party call is already in place, or to add another party to an existing Conference:

1. Press Flash or flash the switchhook.

2. Dial the number of the next party.

3. Wait for an answer.

4. Press Flash or Flash the switchhook.

5. Dial the Conference Call Feature Access Code.

To Leave a Conference:

• Hang up.

Symbol NetVision Phone:

To form a Conference when a two-party call is already in place, or to add another party to an existing Conference:

1. Press Hold.

2. Press # until Trans/Conf is displayed.

3. Press SND.

4. Dial the number of the next party.

5. Wait for an answer.

6. Press Trans/Conf.

To leave a Conference:

• Press END.

Symbol MiNET Wireless Phone:

To form a Conference when a two-party call is already in place, or to add another party to an existing Conference:

1. Press FCT.

2. Press down arrow key until Trans/Conf is displayed.

3. Press Send Key.

4. Dial the number of the next party.

5. Wait for an answer.

6. Press Trans/Conf.

To leave a Conference:

• Press End Key.

OpenPhone 27

To form a Conference when a two-party call is already in place, or to add another party to an existing Conference:

1. Press .

2. Dial the number of the next party.

3. Wait for an answer.

4. Press .

To leave a Conference:

• Press .

SpectraLink Wireless Phones

To form a Conference when a two-party call is already in place, or to add another party to an existing Conference:

1. Press FCN then press 1.

2. Dial the number of the next party.

3. Wait for an answer.

4. Press FCN then press 1.

To leave a Conference:

• Press .

• Attendant Conference

• Conference Split