When the system encounters a Pause while dialing a Speed Call string, the system ceases dialing for the duration of the Pause. When the Pause ends, dialing resumes.
To create a longer Pause, multiple Pauses may be included in a Speed Call string.
If a call enters talk state before the Pause in Speed Call expires, following digits are outpulsed as DTMF tones. All parties in the call hear the DTMF tones.
If a call does not enter talk state before the Pause in Speed Call expires, following digits are outpulsed according to the device type.
If a Pause in Speed Call is longer than the Inter-digit Timer:
The digits before the Pause are processed when the Inter-digit Timer expires. If the digits do not define a valid destination for the call, a dialing error occurs.
When the Pause ends, digits after the Pause are dialed. If the call has not entered talk state, the digits are lost.
If a call is rerouted during a Pause in Speed Call, the pause and all following digits are lost.
If a call is transferred during a Pause in Speed Call, the pause and all following digits are lost. Wait until all pauses are completed, and all digits are outpulsed, before starting and/or releasing a transfer.
If a call is forwarded during a Pause in Speed Call, the pause and all following digits are lost.
A Pause cannot be added to a Call Forwarding destination.
Pause in Speed Call is not available on SUPERSET 401 telephones or on attendant consoles.
SUPERSET 401+, SUPERSET 4001, and 5001 IP telephones are capable of only a single pause.
A Pause cannot be included in a programmed Speedcall in the Multiline Multiline Set Keys form.
In the Digits Dialed field of SMDR records:
A Pause does not appear.
Digits after a Pause appear only if those digits are required to determine the destination of the call.
In the Systems Options form, program the Speed Call Pause Duration.
In the System Speed Calls form, add a P in the Actual Number field where you want a pause to occur.
See the Feature-Phone Matrix (PDF or Microsoft Excel version) for a list of phones that can use this feature.
All telephones except 5001 IP phone users:
To add a Pause to a Speed Call number (Speed Call Key or Personal Speed Call only):
Press Hold/Retrieve, Hold, or Pause.
