This feature allows users to speed dial telephone numbers that the administrator has programmed into the system. Users initiate a system speed call by dialing an abbreviated Speed Call Number. Only the administrator can store system speed calls, although all users can dial them.
Speed Calls cannot override interconnect restrictions.
The administrator can program telephone numbers of up to 26 digits in length for speed dialing
The associated Speed Call Number, that the user dials to initiate the speed call, can be up to 7 digits in length.
If the leading digits in the telephone number of the speed call conflict with the leading digits of another number, the system waits until the Conflict Timer expires before the speed call is dialed.
You can insert a Trunk Flash into a speed call. See Flash - Trunk for more details.
To program system speed call numbers
Enter the Actual Numbers to be dialed into the System Speed Calls form.
Enter the Speed Call Numbers that the user dials to speed call the associated Actual Numbers.
To allow all users to dial the System Speed Call (even if they would normally be restricted from doing so in the Class of Restriction), enable Overrides Toll Control in the System Speed Calls form.
If you want to change the Conflict Timer, modify the Dialing Conflict Timer field in the Class of Service Options form.
See the Feature-Phone Matrix (PDF or Microsoft Excel version) for a list of phones that can use this feature.
Mitel and 2500 telephones; Symbol Wireless Phones:
To dial a system speed call:
Lift the handset.
Dial the Speed Call Number.
OpenPhone 27:
To use a system speed call:
Press .
Dial the Speed Call Number.
SpectraLink Wireless Telephones:
To use a system speed call:
Press
.
Dial the Speed Call Number.
Attendant Consoles:
To use a system speed call:
Dial the Speed Call Number.
The stored telephone number is dialed automatically.