The Call Rerouting form defines rerouting functions on a per-directory number basis for intercepts due to conditions at the called party's number which do not permit call completion. The form defines three alternative methods of rerouting the call. Rerouting is a function of both the condition causing the need for rerouting and the calling device. Two alternatives are provided in the event that one or the other routings cannot be completed. A third alternative is provided in the event that the other two alternatives are not appropriate.
The Call Rerouting form is also used to qualify the type of do not disturb feature available at each station as either DND for internal calls only, DND for internal and external calls, or DND for all calls except recalls.
Use this form to perform the following tasks:
|
Parameter |
Description |
Default Value |
|
Number |
System-generated, protected field. Lists, in lexicographical order, directory numbers for all standard telephones, multiline set single lines, key system and multi-call groups, hunt groups, attendant consoles, and attendant console groups. |
|
|
Call Rerouting - Day |
Enter an always alternative number for Day mode. This number points to the Call Rerouting Always Alternatives form where the rerouting is defined for each type of originating device. |
Normal |
|
Call Rerouting - Night1 |
Enter an always alternative number for Night1 mode. This number points to the Call Rerouting Always Alternatives form where the rerouting is defined for each type of originating device. |
Blank |
|
Call Rerouting - Night2 |
Enter an always alternative number for Night2 mode. This number points to the Call Rerouting Always Alternatives form where the rerouting is defined for each type of originating device. |
Blank |
|
Call Rerouting DND Type |
Select "Internal" for DND on internal calls only, "Int-Ext" for DND on internal and external calls, or "All" for DND on all calls (including attendant calls). |
Internal |
|
Call Rerouting 1st Alternative |
Enter a first alternative number that points to an entry in the Call Rerouting First Alternatives form where the first alternate answer point is defined for each originating device and intercept type. |
Blank |
|
Call Rerouting 2nd Alternative |
Enter a second alternative number that points to an entry in the Call Rerouting Second Alternatives form where the last alternate answer point is defined for each originating device. |
Blank |