SMDR Options

Parameter

Description

Default Value

DASS II - Call Charge
Information Provided

Select "Yes" if call charge information applying to the call is to appear on the SMDR record. Applies only to DASS II trunks, available in the United Kingdom only.

No

Extended Digit Length

Select "Yes" if the Called, Calling and Third Party fields are to allow space for 7-digit extension numbers, and the Duration of Call field is to allow space for up to 10,000 hours (9999 hours, 59 minutes, 59 seconds).

No

MCD - Report Transfers

Select "All" if all transfers including attendant transfers are to be reported,  "MCD" if all transfers except attendant transfers are to be reported, and "no" for normal SMDR operation.

No

Network Format

Select"Yes" to allow the recording of the originating line's identity in the Digits Dialed field.

No

Report Account Codes

Select "Yes" if account codes are to be part of the SMDR reports.

No

Report Incoming Calls

Select "Yes" if incoming calls are to be part of the SMDR reports.

No

Report Internal Calls

Select "Yes" if Internal SMDR is a purchased option.

No

Report Meter Pulses

Select "Yes" if meter pulses are to be part of the SMDR reports.

No

Report Outgoing Calls

Select "Yes" if outgoing calls are to be part of the SMDR reports.

No

SMDR Meter Unit Per Station

Select "Yes" if SMDA meter reports are to be generated for account codes, stations and trunks.

No

SMDR Record Transfer

Select "Yes" if an SMDR record is to be generated after each outgoing call transfer, stating the duration and number of meter pulses for that user's portion of the call.

No

System Identification

Enter a unique number between 000 and 999 which will serve to identify the system in SMDR reports. This is operational and the default is blank.

Blank

Time Change Reporting

Select "Yes" if a time stamp is to appear when a TIME or DATE command is entered. Two records will appear on the SMDR report. The first will indicate the time prior to the TIME or DATE command; the second will indicate the time entered by the SET TIME command. See Station Message Detail Recording (SMDR).

No

Twenty-four Hour Time Reporting

Select "Yes" if all time entries in the SMDR reports are to be in 24-hour notation. Enter "no" to obtain time reporting in 12-hour notation.

No

ANI/DNIS/ISDN/CLASS Number Delivery Reporting

This field applies to ANI/DNIS or CLASS for analog trunks (on a controller with embedded analog). Select "Yes" if ANI/DNIS or CLASS digits are to be part of the SMDR reports.

SMDR Real Time Reporting

Select "Yes" to enable SMDR real time reporting. Enabling this option allows you to reroute SMDR records directly to a previously defined printer port instead of waiting for these records to be stored on disk and then printed. The priority of the SMDR log system is raised to keep the output as near as possible to real time.

After you enable this option, reload the system to ensure that the SMDR records are routed directly to the printer. The SMDR output port must be set to 9600 baud and the call logger or printer must be capable of operating at 9600 baud.

Note that a real time SMDR report is deleted from the system once it is delivered to the printer port. The report is not saved on the hard disk. Therefore, you can't perform LOGS READ SMDR, LOGS CHANGE SMDR, or ROUTE commands on the report.

Do not enable SMDR real time reporting unless the customer specifically requests it, since the SMDR records will be lost if the call logger or printer fails.

No

OLI Node ID Format for Incoming Trunk Calls

Select "Yes" to record the network node ID and the trunk number for incoming trunk calls that are routed across the network. The node ID and trunk number are prefixed by the letter "T". This information is recorded in the "Digits Dialed on the Trunk" field. This field can only be enabled if the Network Format option is set to "Yes".

Note that the node ID appears on the telephone's call display when this option is enabled. If the node ID display is not required, disable the Network Format option and enable the Standardized Network OLI and Standardized Call ID Format options.

No

Extended Time To Answer

Select "Yes" to enable expanded Time To Answer field support.

No

SMDR File Transfer

Select "Yes" to enable SMDR file transfer support.

No

Standardized Network OLI

Select "Yes" to enable standardized SMDR functionality. The System Identification parameter cannot be left blank, and it is recommended that the Network Format and OLI Node ID Format for Incoming Trunk Calls options be set to "No" when using this option.

No

Standardized Call ID Format

Select "Yes" to enable standardized call ID format functionality (the Standardized Network OLI option must also be enabled).

No

Suite Services Reporting

Select "Yes" only if the Suite Services feature has been enabled and the Standardized Network OLI option is set to "No".

No

Report Internal Unanswered Calls

Select "Yes" to report incomplete internal calls.

The SMDR Extended Reporting Option Level 1 must be enabled before this option.

No

SMDR Extended Reporting Level 1

Select "Yes" to produce SMDR records in Extended Reporting Level 1 format.

The following options must also be enabled: Extended Digit Length, Extended Time to Answer, Standardized Network OLI, and Standardized Call ID Format.

No

Report Attendant Name

Enter "Yes" if you want the SMDR reports to include the USERNAME that the 5550 IP Console user log ins with.

No

Account Code Reporting for Internal Calls

Enter "Yes" if Verified and/or Unverified Account Codes are to be part of the SMDR reports.

No

Tag Call Reporting

To enable or disable the reporting of the Tag Call Identifier in the SMDR record.  Tag Call Reporting cannot be set to "Yes" if there is no value for the Tag Call Identifier.

No

Tag Call Identifier

To specify the value that appears in the SMDR record for a tagged call. You can use up to 12-digits in a code to facilitate searching.

Blank

Path Reporting for Internal ACD2 Calls

Enter "Yes" if Path Reporting for Internal ACD2 Calls are to be part of the SMDR reports.

No

Number of Destination Digits to Mask

Specify the number of digits to mask in the destination address of the record.

Masked digits are replaced in the record with an X.

The digits are masked in reverse order of dialing. The first digit masked is the last digit dialed.

Default:    Zero

Minimum:  Zero

Maximum: 26

Disabled:   Zero

Constraints:

• Masking occurs on the local node only.

• Masking affects the records of all calls that are made on the node on which this option is enabled.

• Masking applies to external calls made to a PSTN destination.

Configuration Requirements:

• SMDR External must be enabled in the Class of Service for both the trunk and calling device.

0

SMDR Extended Reporting Level 2

Select "Yes" to produce SMDR records in Extended Reporting Level 2 format.

You must also enable the following options: Extended Reporting Level 1, Extended Digit Length, Extended Time to Answer, Standardized Network OLI, and Standardized Call ID Format.

No

Two B-Channel Transfer Recording

The 3300 ICP supports the tagging of Two B-Channel Transfer (TBCT) calls by the CO. Select "Yes" to allow the system to record these tags in SMDR. See Two B-Channel Transfer (NI-2 only) for details.

• Note: This option only enables the recording of the TBCT tags. It does not enable the feature.

No

External Hot Desk User Reporting

Enter "Yes" to produce SMDR records for external hot desk users (EHDU). The records  include the CLID CLID enables the telephone number of the calling party to be displayed on the display screen of the receivers telephone. There are now a number of contact-management applications that have made it possible to use CID to automatically bring up client information from a database and display it on the screen of a personal computer (PC) before the call is answered. information (if present from the EHDU) for calls from an EHDU and the HDU external digits (as programmed in the Multiline IP Sets form) for calls to the EHDU.

The following options must also be enabled: SMDR Extended Reporting Level 1 and SMDR Extended Reporting Level 2.

No

Suppress Initial SMDR Record with Account Code Entered Timer

Enter the period of time, in seconds, that the system suppresses SMDR records for non-verified Account Codes. The timer begins when a call starts. After the timer expires, SMDR records are generated normally for non-verified account codes. The permitted range is "0" to "60" seconds.

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