If upgrading a system without Networked Voice Mail to the latest software version, see Upgrading and Adding Networked Voice Mail.
Gather the following information for each node on the network/cluster:
System name (as programmed in the System Options form)
Type of voice mail server (3300 ICP or other)
Primary Node ID
Clustered status (yes, no)
IP address
DNS name
Time zone
Perform these steps on each node in the network:
License
and Options Selection form:
Enable the Voice Mail Networking option.
If not already done, program voice mail ports and a voice mail hunt group. See Program Embedded Voice Mail for details.
System
Options form:
If not already programmed, enter the system name of the node in the
System Name field.
Enter the IP address of the default Email server in the Email Server
field.
VM
Network Users form:
Enter user data for all remote voice mail servers in the network/cluster.
Note: For larger networks with multiple servers, use a spreadsheet program to create a .csv file containing all user data. Then import the file to the servers.
VM
Network Servers form:
Enter the information for each voice mail server in the network/cluster.
Note: When upgrading from Release 3.3, 4.0 or 4.1 to Release 5.0 or later, several fields are filled in automatically. Enter the missing fields, and correct the system names in the Network Element Name field.
To configure and maintain network voice mail user directory entries, RDN Synchronization must be supported by the network.
