Program Speech Server or Message Server

Overview:

 The Speech Server system is composed of the Speech Server Attendant and the optional Unified Messaging.

Programming

To program Speech Server or Message Server ports on the 3300 ICP:

  1. Multiline IP Sets form
    Program each Speech Server or Message Server port as a 5020 IP Phone.

  2. Class of Service Options form
    Create a Class of Service with the following settings:

     

    Unified Messaging

    Attendant only

    HCI/CTI/TAPI Call Controlled Allowed

    Yes

    Yes

    HCI/CTI/TAPI Monitor Allowed

    Yes

    Yes

    Speak@Ease Preferred

    No

    No

    COV/ONS/E&M Voice Mail

    Yes

    No

  3. Station Attributes form
    Assign this Class of Service to all Speech Server or Message Server ports.
    Assign the desired Class of Restriction to all Speech Server or Message Server ports.

  4. System Options form
    Ensure that the Set Registration Access Code is programmed.

  5. Hunt Groups form
    Create a hunt group for the Speech Server or Message Server ports (see table below for type).
    Program each Speech Server or Message Server port as a member of this hunt group.

     

    Hunt Group Type

    Messaging Server

    Voice Mail

    Speech Server Attendant

    Voice

To enable a Speech Server or Message Server system to use Message Waiting Indication (MWI) on the 3300 ICP:

  1. Hunt Groups form
    Create a new hunt group for Speech Server or Message Server messaging, and set the type to "HCI Reroute".
    Assign one of the Speech Server or Message Server ports as a member to this hunt group (this ensures that this hunt group's COS has COV/ONS/E&M Voice Mail enabled).

  2. Call Rerouting Always Alternatives form
    Select an unused Always Alternative Number.
    Set all Originating fields to "Reroute".
    Enter the voice mail hunt group number in the Directory Number field.

  3. Call Rerouting form
    Select the new messaging hunt group number (programmed in step 1).
    Set the following fields to the Call Rerouting Always Number selected in step 2:

  4. Call Rerouting - Day

  5. Call Rerouting - Night1

  6. Call Rerouting - Night 2