Press
.
Press Pickup.
Dialed Call Pickup lets you answer a call that is ringing at another station in your pickup group.
If more than one party attempts a Call Pickup, the first party will seize the call and the other parties will hear reorder tone.
Users must be in the same pickup group and can only pick up calls to other group members who have "Call Pickup - Dialed: Accept" set to "Yes" in their Class of Service.
RADs and embedded voice mail ports should not be included in Call Pickup groups.
A DSS/BLF ring continuous line appearance or a DTS line appearance on a member set can activate a member's pickup prompt even though pickup is not possible. Soft hold recalls and Callbacks cannot be picked up; however, a member with a display set will get a pickup prompt.
Call Pickup will not work under the following conditions and is subject to the applicable intercept treatment:
You are engaged in a call.
You have a caller on Consultation Hold.
The call is on Consultation Hold.
The call is a Callback or Recall.
An interconnect restriction exists between you and the calling party.
Ensure that stations are allowed to connect to one another on the Interconnect Restriction Table.
Complete the Pickup Groups form, placing stations that are allowed to pick up calls from one another in the same group. Set Auto Pickup to "Yes" if you want a call to the pickup group to be automatically directed to the first member of the group to go off-hook.
Note: Do not enable Auto Pickup if Voice Mail Message Notification is enabled.
Enable "Call Pickup - Dialed: Accept" in the Class of Service Options form to allow other users in the same pickup group to pick up calls to that set.
If you intend to use Feature Access codes in Operation, assign a code to Call Pickup - Dialed in the Feature Access Codes form.
If you intend to use a feature key in Operation, program a Pickup key in the Multiline Set Keys form or use Superkey (see Feature Keys for more information on Superkey programming). When a call rings at any set in your Pickup Group, including your own, the indicator lamp next to the Pickup key flashes.
See the Feature-Phone Matrix (PDF or Microsoft Excel version) for a list of phones that can use this feature.
SUPERSET 410, SUPERSET 420, SUPERSET 4015, SUPERSET 4025, and SUPERSET 4125 telephones; 5005 IP Phones, 5010 IP Phones, 5020 IP Phones, 5205 IP Phones, 5207 IP Phones, 5212 IP Phone, 5215 IP Phones, 5215 IP Phone (Dual Mode), 5220 IP Phone and 5220 IP Phone (Dual Mode), 5224 IP Phone, 5235 IP Phone, 5304 IP Phone, 5312 IP Phone, 5324 IP Phone, 5330 IP Phones, 5340 IP Phones; Navigator, TeleMatrix 3000 IP Phone:
To answer a call that is ringing at another station in your Pickup Group:
Lift the handset.
Press Pickup or press the Call Pickup feature access key.
SUPERSET 430 and SUPERSET 4150 telephones; 5140 IP Phone and 5240 IP Phone:
To answer a call that is ringing at another station in your Pickup Group:
Lift the handset.
Press Pickup Call.
5230 IP Phone:
To answer a call that is ringing at another station in your Pickup Group:
Lift the handset.
Press the Call Pickup – Dialed key on the PDA (must be programmed).
5560 IPT
To answer a call that is ringing at another station in your Pickup Group:
Select the prime line.
Press Pickup or press the Call Pickup feature access key.
2500, SUPERSET 401, SUPERSET 401+, and SUPERSET 4001 telephones; 5001 IP Phones, 5201 IP Phones, and 5302 SIP Phones:
To answer a call that is ringing at another station in your Pickup Group:
Lift the handset.
Dial the Dialed Call Pickup Feature Access code.
Symbol NetVision Phone:
To answer a call that is ringing at another station in your Pickup Group:
Press SND.
Press Pickup softkey.
Symbol MiNET Wireless Phone:
To answer a call that is ringing at another station in your Pickup Group:
Press the Send Key.
Press Pickup softkey.
OpenPhone 27
To answer a call that is ringing at another station in your Pickup Group:
Press
.
Press Pickup.
SpectraLink Wireless Telephones
To answer a call that is ringing at another station in your Pickup Group:
Press
.
Press PkUp.
