Program 5230 and 5240 IP Phones

Before You Begin

• If you wish to program a Mitel IP Phone with a static IP address, refer to the Technician's Handbook.

• Ensure the DHCP Server has been programmed. (See "If you are programming a 5230 IP Phone" below.)

• Enter IP user licenses in the License and Option Selection form.

• Specify IP Telephone Set Registration Access Code, Set Replacement Access Code, and Set Registration Security Code in the System Options form.

• Program Class of Service, Interconnect Restriction, and Intercept Handling for each device.

• Note: The Class of Service must have both the HCI/CTI/TAPI Call Control Allowed option, and the HCI/CTI/TAPI Monitor Allowed option enabled.

If you are programming a 5230 IP Phone:

• The Mitel Communications Director (MXe Server) does not support the 5230 or 5240 IP Phones.

• The following DHCP options must be defined: DNS Server (option 6) and NetBIOS Name Server (option 44).

• Ensure that the Call Hold-Retrieve with Hold Key Class of Service Option is programmed.

• Ensure that the required Feature Access Codes are programmed. If they are not, users will not be able to use the Feature Keys application.

• When programming Feature Access Codes for Call Forward Always, Call Forward Busy and Call Forward No Answer, you must program the corresponding Cancel Call Forward Feature Access Codes.

• If you are programming Record a Call, remember that the 5230 IP Phone only supports the Record-A-Call Start Recording Automatically Class of Service Option.

Programming

To program IP Phones:

1. Multiline IP Sets form
   Complete the Device Type, Prime Directory Number, Prime Line Type, Interconnect Number, and the MAC address (optional) fields.

2. Multiline Set Keys form (Optional)
   Assign a directory number (line appearance) or feature to each key.
   Assign each line appearance a ring type.

3. Multiline Appearance Groups form (Optional)
   Change the ring type at each telephone where this number appears.
   Change the group type from "key system" to "multicall" or vice versa.

• Note: Multiline Appearance Groups does not apply to the 5230 IP Phone.

4. Default Account Codes form (Optional)
   Create a default account code number that will appear in all SMDR records for the station.

5. Station Attributes form
   Assign a Class of Service, Class of Restriction, and Intercept Number to the directory number of the telephone.
   (Optional) Assign a Default Account Code Index number.

6. User and Device Configuration form
   Use the User and Device Configuration search field to locate the directory number that you assigned to the device. Assign a name, department, and location to the directory number.

7. Register the IP telephone (optional).
   -this step is required only if the MAC address was not programmed in the Multiline IP Sets form.

• Note: If you delete telephones, you must also delete the corresponding directory entries and voice mailboxes.