Sample Feature Access Codes

Feature Name

Primary Code

Alternate Code

Account Code

**3

 

ACD Silent Monitor

*04

 

ACD Agent Login

*05

 

ACD Agent Logout

#11

 

Active Maintenance Port Access

Blank

 

ADL - Call

Blank

 

ADL - Disconnect

Blank

 

ADL - Loopback

Blank

 

Attendant Hold – Remote Retrieve

##9

 

Callback - Cancel

*32

 

Callback - Cancel Individual

**1

 

Callback - Setup (one digit only)

7

 

Called Party Features - Override

#84

 

Call Forwarding - Busy (External Source)

*60

 

Call Forwarding - Busy (Ext & Int Source)

*61

 

Call Forwarding - Busy (Internal Source)

*62

 

Call Forwarding - End Chaining

*63

 

Call Forwarding - Follow Me

*64

 

Call Forwarding - Follow Me - Third Party

*65

 

Call Forwarding - I Am Here

*66

 

Call Forwarding - No Answer (External Source)

*67

 

Call Forwarding - No Answer (Ext & Int Source)

*68

 

Call Forwarding - No Answer (Internal Source)

*69

 

Call Forwarding - Override

*6*

 

Call Hold

*7*

1

Call Hold - Remote Retrieve

##7

 

Call Hold - Retrieve

#70

 

Call Park

*51

 

Call Park – Retrieve

*52

 

Call Pickup - Dialed

*53

 

Call Pickup - Directed

*54

 

Call Privacy

#30

 

Camp on - Retrieve

*56

 

Camp on - Setup (one digit only)

8

 

Cancel All Forwarding

*70

 

Cancel Call Forwarding - Busy (Ext & Int Source)

*71

 

Cancel Call Forwarding - End Chaining

*72

 

Cancel Call Forwarding Follow Me

*73

 

Cancel Call Forwarding Follow Me - Remote

*74

 

Cancel Call Forwarding Follow Me - Third Party

*75

 

Cancel Call Forwarding - No Answer (Ext & Int Source)

*76

 

Clear All Features

*77

 

Conference Call

*40

 

Conference Call Split

*41

 

Dialed Day/Night Service - Activate

**5

 

Dialed Day/Night Service - Inquire

**6

 

DID/3 Protocol Test

##3

 

Direct Page

#**

 

Direct Voice Call

*88

 

Do Not Disturb

*06

 

Do Not Disturb - Cancel

#20

 

Do Not Disturb - Cancel Remote

#21

 

Do Not Disturb - Remote

*07

 

Flexible Answer Point

*08

 

Flexible Answer Point Cancel All

#23

 

Force Party Release

*42

6

Group Presence - Join All ACD Groups

*80

 

Group Presence - Join Group

*81

 

Group Presence - Join Group Third Party

*82

 

Group Presence - Leave All ACD Groups

*83

 

Group Presence - Leave Group

*84

 

Group Presence - Leave Group Third Party

*85

 

Handoff

*58

5

HCI/CTI Application

**7

 

Hot Desk Login

*31

 

Hot Desk Logout

#31

 

Hot Desk Remote Logout

#32

 

Hot Desk User External Number - Store

*39

 

Hotel/Motel Room Monitor Listen

*91

 

Hotel/Motel Room Monitor Setup

*92

 

Hotel/Motel Room Personal Wakeup Call - Set

*93

 

Hotel/Motel Room Personal Wakeup Call - Cancel

#93

 

Hotel/Motel Room Status

*94

 

Hotel/Motel Room Wakeup Call From Guest Extension

*95

 

Hotel/Motel Room Wakeup Call From Guest Extension - Cancel

#95

 

Hotel/Motel Room Remote Wakeup Call - Set

*96

 

Hotel/Motel Room Remote Wakeup Call - Cancel

#96

 

Inactive Maintenance Port Access

Blank

 

Individual Trunk Access

**2

 

Italian CAS - Disturbing Call (Ignore release from CO)

Blank

 

Italian CAS - Enable CO Redial

Blank

 

Last Number Redial

*0*

 

Loudspeaker Paging

*01

 

Make Busy - Setup

*02

 

Make Busy - Cancel

*03

 

Meet Me Answer

*55

 

Message Center - Direct Read (see Note)

Blank

 

Message Center - Password Definition (see Note)

 

 

Message Center - Remote Read (see Note)

 

 

Message Waiting - Activate

*33

 

Message Waiting - Deactivate

#33

 

Message Waiting - Inquire

*34

 

MNMS: Event Indication

 

 

MLPP Access Digit (Allowed digits are 2 to 9 only)

Blank

 

Name Suppression on outgoing Trunk Call

*44

 

Non-Verified Account Code

**4

 

Override (one digit only)

9

 

Personal Speedcall - Invoke

*35

 

Personal Speedcall - Remove

#35

 

Personal Speedcall - Store

*36

 

Phone Lock - Lock

*45

 

Phone Lock - Unlock

*50

 

Remote Clear All Features

*86

 

Repeat Last Number Saved

*09

 

Save Last Number

*00

 

Multiline Set Loop Test

*98

 

Multiline Set Headset - On

*97

 

Multiline Set Headset - Off

#97

 

Swap (External Hot Desk Users only)

*59

4

Tag Call

*57

 

Tone Demonstration

*99

 

Trunk Answer From Any Station (TAFAS)

*90

 

Trunk Calling Party Identification

*79

 

Trunk Double Flash

*47

 

Trunk Single Flash

*29

 

User Flash (External Hot Desk Users only)

*30

2

User PIN Store

*38